In Episode 88, James and Krysti introduce the newest members of the Western Region team—four passionate and talented Business Development Managers who are ready to support and grow your Sandals and Beaches business.

Get to know:
🌟 Craig Rusk – BDM, Central Texas
🌟 Joaquin Villarreal – BDM, San Diego & Orange County
🌟 Heriberto Tellez Castro – BDM, Los Angeles & Central California
🌟 Eli Stewart – BDM, Missouri & Kansas

In this special episode, we give you a first look at what makes each of these new BDMs unique, the experience they bring to the table, and how they plan to help travel advisors grow and thrive. We also ask for your patience as they wrap up training and get fully settled into their territories—trust us, they’re worth the wait.

🎙️ Your Hosts:
Krysti Konopacky – BDM, Colorado & Wyoming
James Ayres III – BDM, Arizona, New Mexico & Las Vegas

⭐ Special Guests:
Craig Rusk – BDM, Central Texas
Joaquin Villarreal – BDM, San Diego & Orange County
Heriberto Tellez Castro – BDM, Los Angeles & Central California
Eli Stewart – BDM, Missouri & Kansas

🎯 What’s in store:
• Meet your newest Sandals & Beaches BDMs
• Learn about their backgrounds and approach to supporting advisors
• What makes each of them unique and how they’re here to help YOU grow
• A candid conversation about onboarding, transition, and long-term partnership
• Why the Western Region just got even stronger

Whether they’re new to Sandals or new to your inbox, these BDMs are here to help take your business to the next level.

🎧 Listen & Watch Anytime:
Apple Podcasts: https://podcasts.apple.com/us/podcast/two-bdms-and-a-mic/id1730678714
Spotify: https://open.spotify.com/show/1k8QOKrDi1a7aKnz1GmWqf
YouTube: https://www.youtube.com/@Twobdmsandamic

📺 Catch Up on Past Episodes:
YouTube Channel Archive: https://www.youtube.com/@Twobdmsandamic

📱 Follow Us:
Instagram: https://www.instagram.com/twobdmsandamic
Facebook Page: https://www.facebook.com/TwoBDMsandaMIC
Facebook Group (Loves Travel Advisors): https://www.facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors

📧 Email: TwoBDMsandaMIC@uvi.sandals.com

👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your questions or welcome messages for the new team members in the comments—we’re watching!

#TBM88 #MeetTheBDMs #WesternRegionTeam #NewBDMs #AdvisorSupport #TravelIndustryPros #GrowYourBusiness #BDMConnections #PartnerForSuccess #TravelSalesTips #AdvisorTraining #NextLevelSupport

In Episode 87, Krysti and James sit down with a very special guest: Krystal Pearce, Owner of Keys to the Kingdom Travel—a powerhouse agency owner who knows how to take every opportunity, from time on resort to virtual training, and turn it into meaningful business growth.

This episode dives into how you can elevate your travel business by being intentional—on property and off. Whether you're an agency owner or an individual advisor, Krystal shares how making the most of resort experiences, staying plugged into virtual events, and tuning into the right industry podcasts can set you apart and drive sales.

🎙️ Your Hosts:
Krysti Konopacky – BDM, Colorado & Wyoming
James Ayres III – BDM, Arizona, New Mexico & Las Vegas

⭐ Special Guest:
Krystal Pearce – Owner, Keys to the Kingdom Travel

🎯 What’s in store:

• Strategies to maximize every on-resort moment—from check-in to departure

• How to use tools like virtual events and industry podcasts to fuel your business

• Why self-investment (in travel, training, and time) always pays off

• Real-world examples of turning travel into tangible bookings

• Content tips, relationship-building advice, and insights into what makes top advisors stand out

• A candid perspective from a successful agency owner who leads by example

Whether you're just getting started with Sandals and Beaches Resorts or looking to level up your game, this episode is packed with actionable strategies, real talk, and inspiration.

🎧 Listen & Watch Anytime:

• Apple Podcasts

• Spotify

• YouTube – Two BDMs and a MIC

📺 Catch Up on Past Episodes:
Watch the full archive on YouTube:
👉 Two BDMs and a MIC YouTube Channel

📱 Follow Us:

• Instagram – @TwoBDMsandaMIC

• Facebook Page – Two BDMs and a MIC

• Facebook Group – Two BDMs and a MIC Loves Travel Advisors

📧 Email: TwoBDMsandaMIC@uvi.sandals.com

👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your thoughts and questions in the comments—we’re watching!

Stay Connected with Two BDMs and a MIC:
👍 Like our Facebook Page: facebook.com/TwoBDMsandaMIC
👥 Join our Private Group for Travel Advisors: facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📧 Contact Us: TwoBDMsandaMIC@uvi.sandals.com

Episode 86 — Why You Should Be All-In on Bonus Commission

Krysti and James are joined by David Ridge, Director of Sales for the Western Region, and Ian Braun, Senior Regional Sales Manager for the Western Region.

In this special episode, we’re talking about one of the biggest earning opportunities of the year — the Sandals & Beaches Bonus Commission — and how it ties directly into the upcoming Black Friday Sale.

David and Ian share why NOW is the time for advisors to lean in, how to maximize this limited-time offer, and their top strategies to drive bookings and boost your bottom line.

What You’ll Hear:
✅ The inside scoop on the Black Friday Sale
✅ Why the Bonus Commission matters — and how to make it work for you
✅ Sales strategies from David & Ian to help you close the year strong
✅ Why this is the perfect moment to promote Sandals & Beaches

🎧 Listen & Watch Anytime:

• Spotify

• Apple Podcasts

• YouTube — @TwoBDMsandaMIC

Your Hosts:

• James Ayres III — Senior Business Development Manager, North Texas & Oklahoma

• Krysti Konopacky — Senior Business Development Manager, Colorado & Wyoming

Special Guests:

• David Ridge — Director of Sales, Western Region | dridge@uvi.sandals.com

• Ian Braun — Senior Regional Sales Manager, Western Region | ibraun@uvi.sandals.com

🔔 Like, subscribe, and hit the bell so you never miss an episode!
💬 Drop your questions and comments — we’re watching!

🔗 Stay Connected:
📲 Like our Official Facebook Page: facebook.com/TwoBDMsandaMIC
👥 Join our Private Facebook Group — Two BDMs and a MIC Loves Travel Advisors: facebook.com/groups/TwoBDMsandaMICLovesTravelAdvisors
📩 Email: TwoBDMsandaMIC@uvi.sandals.com

Episode 85 — All Things Bahamas with Special Guest Mikala Moss

Krysti and James are joined by Mikala Moss, General Manager of Sales & Marketing (Canada & China) for the Bahamas Ministry of Tourism, Investments & Aviation.

We’re diving into everything that makes the Bahamas special — from the elegance of Sandals Royal Bahamian to celebrating Bahamas Independence Day. Mikala shares expert insights on what sets the destination apart, must-do excursions, and how travel advisors can leverage the power of the Bahamas Ministry of Tourism to grow their business.

What You’ll Hear:

• Spotlight on Sandals Royal Bahamian & the Bahamas experience

• Why the Bahamas is a standout destination

• Top excursions & hidden gems around Nassau

• How the Bahamas Tourism Board supports travel advisors

• Tips to maximize your Bahamas bookings

🎧 Listen & Watch Anytime:
Spotify | Apple Podcasts | YouTube — @TwoBDMsandaMIC

👥 Your Hosts:
James Ayres III — Senior Business Development Manager, North Texas & Oklahoma
Krysti Konopacky — Senior Business Development Manager, Colorado & Wyoming

🎤 Special Guest:
Mikala Moss — General Manager, Sales & Marketing, Canada & China
📧 mmoss@bahamas.com

👉 Like, subscribe, and hit the bell so you never miss an episode!
💬 Drop your thoughts and questions in the comments — we’re watching!

In Episode 84, Krysti and James sit down with two very special guests: Dawn Bolte, Senior Director of Travel Industry Sales, and Kitanya Mirander, Corporate Manager of Resort Operations, who work hand in hand to make every event for the travel advisor community unforgettable.

This episode is all about celebrating Dawn’s birthday and spotlighting the incredible work she does to drive growth, visibility, and constant support for travel advisors within the Sandals and Beaches Resorts family. You’ll hear firsthand how Dawn and Kitanya collaborate to elevate each advisor experience, plus what’s ahead for future events you won’t want to miss.

💡 What’s in store:

✔️ A look behind the scenes at how events come to life for the advisor community

✔️ Dawn and Kitanya’s shared commitment to innovation and engagement

✔️ Fresh insights on how events help you grow your business with Sandals and Beaches

✔️ Personal stories and shout-outs in honor of Dawn’s dedication

✔️ Inspiration to take your travel business to the next level

Whether you’re a longtime partner or just starting out, this episode is packed with valuable takeaways to help you build stronger relationships, grow your sales, and stay connected to everything happening across our brand.

🎧 Listen & Watch Anytime:

Spotify | Apple Podcasts | YouTube — @TwoBDMsandaMIC

👥 Your Hosts:

James Ayres III – BDM, North Texas & Oklahoma

Krysti Konopacky – BDM, Colorado & Wyoming

🎤 Special Guests:

Dawn Bolte – Senior Director of Travel Industry Sales

📧 dbolte@uvi.sandals.com

Kitanya Mirander – Corporate Manager of Resort Operations

📧 kitanya.mirander@sri.sandals.com

📲 Follow Us:

Instagram | Twitter – @TwoBDMsandaMIC

📧 Email: TwoBDMsandaMIC@uvi.sandals.com

👍 Like, subscribe, and hit the bell so you never miss an episode! Drop your thoughts and questions in the comments—we’re watching!

🎙️ New to streaming or looking to level up? Check out StreamYard and get $10 discount! 😍

Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:
We sit down with Dawn Smith, General Manager of Sandals Royal Caribbean, and Jeremy Jones, Corporate Director of Resort Operations for Jamaica, for a dynamic discussion about what makes Sandals Royal Caribbean one of the most distinct and romantic properties in the portfolio—and how operational excellence is elevated across all Sandals Resorts in Jamaica.

Together, we explore:

• The unique selling points of Sandals Royal Caribbean, including the private island experience and British colonial charm

• The types of clients best suited for this boutique resort

• Operational insights and behind-the-scenes strategy across the Jamaican region

• Support systems Sandals provides to help travel advisors close the sale

• The importance of maintaining a consistent guest experience across properties in Jamaica

This is an episode you don’t want to miss—packed with resort-specific knowledge, client-matching advice, and actionable takeaways to help grow your business.

Watch, connect, and grow with us—live from Las Vegas!

#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #TravelAdvisorLife #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #BoutiqueResorts #IslandEscape

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:
We’re joined by O’Brian Heron, General Manager of Sandals South Coast, and Deryk Meany, General Manager of Sandals Dunn’s River, for an energetic and insightful conversation covering their stunning Jamaican resorts—from the sexy and serene vibe of South Coast to the revitalized luxury of Dunn’s River.

O’Brian shares some hilarious behind-the-scenes stories from resort life, while Deryk dives into what makes his property one of the most iconic and in-demand on the island. But just when things settle into a groove, Dawn Smith (GM of Sandals Royal Caribbean) and Jeremy Jones (Corporate Director of Resort Operations – Jamaica) crash the conversation—ready to stir the pot and claim bragging rights for their favorite Jamaican resort!

Together, we explore:

• What sets each Sandals resort in Jamaica apart

• Unique client-matching strategies for South Coast, Dunn’s River, and Royal Caribbean

• Memorable guest moments and what goes into creating them

• The friendly competition (and deep collaboration) between resort teams

• Support systems and tools that help travel advisors sell with confidence

This episode brings laughs, learning, and lots of love for Jamaica. It’s a must-watch for any advisor looking to sharpen their resort knowledge and pick up new ways to match clients to their perfect Sandals escape.

Watch, connect, and grow with us—live from Las Vegas!

#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #SandalsSouthCoast #SandalsDunnsRiver #SandalsRoyalCaribbean #TravelLeadersEDGE #EDGE2025 #O’BrianHeron #DerykMeany #DawnSmith #JeremyJones #LuxuryCaribbeanTravel #SellSandals #PartnerWithSandals #ClientMatching #TravelAdvisorSupport #JamaicaResorts #IslandVibes

Join James Ayres III and Krysti Konopacky, hosts of TWO BDMs and a MIC, as they broadcast TWO BDMs LIVE from the heart of the Social Studio Lounge – Sponsored by Sandals and Beaches Resorts at the Travel Leaders Network EDGE 2025 Conference in Las Vegas, NV.

In this special event series, James and Krysti connect live with travel advisors, industry leaders, and partners to spotlight collaboration, growth, and the future of travel.

Featured in this Episode:

We sit down with Angela Hughes, Agency Owner and Chief Executive Officer (CEO) & Founder of Trips & Ships Luxury Travel, for an inspiring conversation about her time at EDGE 2025 and her deep-rooted partnership with Sandals and Beaches Resorts.

Angela reflects on what made EDGE so valuable, shares real-world tips for fellow travel advisors, and offers insight into how she has leveraged the Sandals and Beaches brands to grow her luxury travel business.

Together, we explore:

Angela’s top takeaways from EDGE 2025

Her ongoing relationship with the Sandals & Beaches team

Sales and business-building advice for advisors at any level

Why attending EDGE 2026 should be a top priority if you missed this year

This is an episode packed with perspective, strategy, and inspiration from one of the industry’s most experienced voices.

Watch, connect, and grow with us—live from Las Vegas!

#TwoBDMsLIVE #SocialStudioLounge #SandalsResorts #BeachesResorts #TravelLeadersEDGE #EDGE2025 #EDGE2026 #TravelAdvisorLife #AngelaHughes #TripsAndShipsLuxuryTravel #LuxuryTravelAdvisor #SellSandalsBeaches #PartnerWithSandals #TravelAdvisorSupport #TravelBusinessGrowth