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Are you tired of the endless phone trees and "dead air" when trying to get an insurance quote for your fleet? In this episode, host Chris Harris (the Safety Dawg) sits down with Sarah Mendoza-Reid, Vice President of Agency Services at Tivly, to discuss how a smart marketplace is revolutionizing the way truckers find coverage.

We dive deep into the real costs of long-haul insurance, the unique challenges faced by small fleet owners (1-10 trucks), and why commercial trucking insurance is so much more than just a standard auto policy with higher limits.

Sarah also shares her unique background—from roller derby to insurance VP and explains how Tivly’s "warm transfer" process ensures you never have to start your story over from scratch.

Key Takeaways:
How a "smart matching platform" connects you with specialists who actually want your business.
The reality of insurance costs, ranging from $8,000 to $22,000 per truck for long-haul operations.
The difference between personal auto, commercial auto, and true commercial trucking insurance.How to avoid "dead air" and phone trees when seeking new quotes.

Reach out to Tivly:
877-907-5267
sarah@tivly.com
https://tivly.com/

Your Host:
Chris Harris
CEO, Safety Dawg Inc.
905 973 7056
Chris@SafetyDawg.com
https://safetydawg.com/

00:00 – Introduction: The frustration of insurance phone trees.
00:35 – Guest Introduction: Meet Sarah Mendoza Reed.
01:06 – Sarah’s background: From Michigan to roller derby to Oklahoma.
01:52 – What is Tivly and how is it a unique insurance marketplace?.
02:22 – How a marketplace differs from a traditional broker or agency.
02:50 – The 10-minute interview and "Smart Matching" process.
03:55 – Eliminating "dead air" with the "warm transfer" system.
04:42 – Who is the primary market? Focus on small businesses and fleets.
05:01 – The unique challenges of the 1-to-10 truck fleet.
06:10 – Breakdown of insurance costs: $8,000 to $22,000 per truck.
06:55 – What exactly is commercial trucking insurance?.
07:43 – The realities of trucking: Cargo values, injury potential, and regulations.
08:04 – Nuclear verdicts and their impact on the industry.

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Cargo theft is evolving faster than most of us can keep up with, becoming a multimillion-dollar issue across North America. In this episode of the Trucking Risk and Insurance Podcast, host Chris Harris sits down with Brett Frazee, President of Double Lock USA, to discuss the sophisticated networks behind these crimes and why a multi-step approach to physical security is essential for protecting your freight.

Brett shares his insights into the rapidly changing "theft arena," where petty crime has been replaced by massive, technologically advanced organized crime rings. We dive into why Southern Ontario and other major hubs are seeing record-high theft rates and how the industry is fighting back.

Learn about the latest in physical security, from heavy-duty industrial locks to the new division of serialized security seals, and how these physical deterrents work alongside GPS and telematics to create a comprehensive defence.

Connect with Double Lock USA:
Website: doublelockusa.com
Linkedin: @doublelock-usa

Stay Connected with Safety Dawg:
Website: safetydawg.com
Join the Safety Dawg Success Network for more industry insights!

0:00 – Introduction: The Evolving Crisis of Cargo Theft
0:54 – Meet Brett Frazee, President of Double Lock USA
1:21 – The New "Theft Arena": From Petty Theft to Organized Crime Rings
2:28 – The Financial Impact: Addressing a $1 Billion Problem in North America
2:57 – Hot Spots: Why Freight Theft is Exploding in Southern Ontario
3:40 – Why Law Enforcement is Struggling to Keep Up
4:48 – Joint Task Forces and Cooperative Industry Security
5:13 – Double Lock USA’s History and Insurance-Rated Security
5:56 – The Multi-Step Approach: Physical Security, Seals, and Technology
7:12 – Future-Proofing Cargo: RFID Seals and Strategic Deterrents
8:20 – Creative Thieves: Dealing with Sophisticated Targeting

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Powering the Shift with Libby EdgarIn this episode, we explore the massive transformation currently hitting the commercial transportation industry: electrification.

Join us as we sit down with Libby Edgar, CFO of Green Lane, to discuss how they are building the "gas station of the future" for heavy-duty trucks.With 30 years of experience in the energy sector, Libby shares insights into Green Lane’s mission to deploy a nationwide network of public EV charging stations.

We dive into the differences between private depot charging and "on-the-go" infrastructure, the tiered strategy for site expansion, and why industry giants like Daimler and Tesla are so bullish on electric Class 8 trucks.

Connect with Libby Edgar & Green Lane:
Website: https://www.drivegreenlane.com/
LinkedIn: @drivegreenlane https://www.linkedin.com/company/drivegreenlane

Host:
Chris Harris, Safety Dawg
chris@safetydawg.com
905 973 7056

Episode Timestamps
00:00 – Welcome to the Trucking Risk and Insurance Podcast.
00:57 – Meet Libby Edgar: A 30-year veteran of the energy sector and CFO of Green Lane.
01:47 – Why the transportation industry is a prime target for reversing carbon emissions.
02:32 – Green Lane’s Mission: Developing a nationwide EV charging network for medium and heavy-duty trucks.
03:04 – Where it starts: Expanding from Southern California across the I-10 and beyond.
04:00 – Addressing the skeptics: Why major manufacturers are betting big on electric Class 8 trucks.
05:24 – Public Charging vs. Private Depots: Understanding "on-the-go" infrastructure.
07:07 – Green Lane’s site designs: Flagship "Centers," "Plus" sites, and "Express" locations.
08:34 – Pacing the market: How Green Lane scales infrastructure alongside truck production.

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