Dave Monk is the Founder and CEO of ArcSource Consulting, a premier provider of managed IT services. Under his leadership, ArcSource has achieved high rankings among managed service providers, including placing #4 in California on the 2022 MSP 501 list. Before founding ArcSource, Dave was an Architectural Designer at Turnbull Griffin Haesloop Architects, where he handled design development, construction administration, project management, and maintained the firm's growing computer network.

Transitioning a career from technical work to visionary leadership requires more than just mastering new skills; it demands a complete shift in mindset and a willingness to challenge industry norms. Entrepreneurs who break free from conventional approaches can build organizations that deliver world-class value. How can leaders design their companies and their identities for lasting impact?

Cybersecurity and IT services expert Dave Monk pivoted from architecture to technology and grew from a solo consultant to an industry leader. He emphasizes designing services with clear cost-to-value alignment and targeting unparalleled profit margins, while continuously raising the bar on the customer experience. Dave also highlights the importance of redefining your personal identity and mastering delegation to empower teams and scale effectively. Building a business legacy requires strategy and deliberate self-reinvention.

In this episode of FuDog.TV, Aaron Hoos sits down with Dave Monk, Founder and CEO of ArcSource Consulting, to discuss how he scaled his IT company and evolved his leadership identity. Dave talks about his career shift from architecture to IT, how to align cost and price to achieve outstanding profit margins, and how designing a customer experience from first contact to long-term service creates lifelong loyalty.