Remote Ticket Entry (RTE) is changing how excavators and contractors submit locate requests—and making the process safer, faster, and more accurate.

In this episode of JULIE’s Toolbox Talks, host Jill Sailer and co-host Brian MacKenzie sit down with Paula Browning, JULIE’s Member and Remote Services Manager, to break down how Remote Ticket Entry works and why it’s such a powerful tool for today’s excavation professionals.

With more than 25 years of experience at JULIE, Paula shares expert insights on:

How Remote Ticket Entry works and how easy it is to get started

Why excavators have more control and accuracy when submitting tickets

How detailed information leads to better locates and improved safety

New enhancements like map uploads, attachments, joint meets, and upcoming planning & design features

Common misconceptions about RTE and the support available to users

This episode highlights why better communication leads to better outcomes—and how Remote Ticket Entry helps protect underground infrastructure while keeping projects moving.

🔗 Learn more about Remote Ticket Entry and JULIE resources at juliebeforeyoudig.com

🛠️ Safe digging starts before the shovel hits the ground. Always contact JULIE before you dig.

#ToolboxTalks #RemoteTicketEntry #SafeDigging #ExcavationSafety #DigSafeIllinois #JULIEBeforeYouDig

Welcome to the first episode of JULIE’s Toolbox Talks, your go-to resource for safe digging and protecting Illinois’ underground infrastructure.

In this episode, host Jill Sailer is joined by co-host Brian Mackenzie and special guest Amy Chmura, JULIE’s Director of Education and Strategic Projects, to explore JULIE Essentials — JULIE’s free, online education platform designed for excavators, utility professionals, locators, and homeowners.

You’ll learn:

- Why JULIE Essentials courses were created

- Who can benefit from them (from new hires to seasoned professionals)

- How flexible, on-demand learning supports busy crews

- How micro-learning and mobile access make training easier

- Common misconceptions about JULIE and how education clears them up

Whether you’re working in Illinois every day or digging here for the first time, this episode shows how education plays a critical role in damage prevention and safe excavation.

▶️ Learn more about JULIE Essentials at julieessentials.com

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