To design from trust rather than for it
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To design from trust rather than for it
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Our guest this episode is Jerry Michalski, a former tech industry analyst who worked with Esther Dyson and was writing about neural networks back in 1988. Today he focuses on trust and institutional design through his consultancy, Rethink The Future, where he asks a simple but provocative question: why do we design everything as if people are bad actors? We talk about what it means to design from trust rather than for it, why Wikipedia's open model works when so many locked-down systems don't, why microfinance works, and what happens when institutions assume the worst about people instead of the best. It's a conversation about fragility and possibility, and why this moment of crisis might be the opening trust-first thinkers have been waiting for.