『This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast』のカバーアート

This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast

著者： Gerry Scullion
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 Welcome to This is HCD – Human-Centered Design, UX & Service Design Thinking Podcast, the global show for designers, innovators, and changemakers who want to create better products, services, and experiences. Hosted by Gerry Scullion, with over 1-million downloads worldwide. Each episode dives into conversations with leading voices in service design, UX design, interaction design, customer experience, and design strategy. Together, we explore the methods, mindsets, and real-world stories that bring human-centered design and design thinking to life. Whether you’re a UX researcher, service design practitioner, product manager, or design leader, you’ll find actionable insights, practical tools, and inspiration to elevate your practice and drive meaningful change. Tune in and join the global human-centered design community — learn how to design with purpose, create inclusive solutions, and shape a more thoughtful future.Humana Design Ltd アート マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • Designing Safely: Safeguarding + Trauma-Informed Practice with Ali Fawkes (Humanly)

    Designing Safely: Safeguarding + Trauma-Informed Practice with Ali Fawkes (Humanly)
    2025/10/22

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

    Join our Community: https://circle.thisishcd.com/Join-Community


    Design isn’t just creativity — it’s care. In this episode, Gerry sits down with Ali Fawkes, Head of Social Innovation at Humanly (founded by Jenni Parker) to unpack practical safeguarding and trauma-informed practice in design research. We trace Ali’s unconventional route from fine art and special education into service design, talk honestly about imposter feelings and labels, and get concrete about how to design safely — for participants and practitioners — especially on sensitive, high-stakes work.

    You’ll learn

    • How non-traditional backgrounds become real superpowers in design
    • What “designing safely” actually looks like (policies, consent, escalation paths)
    • How to prepare teams for disclosures (e.g., hopelessness/suicidality) without freezing the work
    • Why safer practice reassures clients and improves outcomes

    Guest: Ali Fawkes, Head of Social Innovation, Humanly (London)

    Connect with Ali on LinkedIn: https://www.linkedin.com/in/alifawkes

    Shout-out to SDinGov for the spark.

    Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd

    Sponsor links

    • 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
      Sign up       https://auth.smaply.app/sign-up
    • Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
    • Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
    Click here to watch a video of this episode.
    Click here to view the episode transcript.
    Creators & Guests
    • Gerry Scullion - Host
    • Ali Fawkes - Guest
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    21 分
  • What Dying Teaches Us About Living — Lessons from a Hospice Nurse & Designer (with Johanna Lundqvist)

    What Dying Teaches Us About Living — Lessons from a Hospice Nurse & Designer (with Johanna Lundqvist)
    2025/10/14

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

    Join our Community: https://circle.thisishcd.com/Join-Community


    Gerry Scullion talks with Johanna Lundqvist, a former hospice nurse turned designer, about the wisdom gathered from years of palliative care. They discuss the Swedish memento mori mindset, why Western culture hides death, and how acknowledging mortality helps us live more intentionally. Johanna shares bedside insights on non-verbal care, the power of simple touch, and the consistent themes in people’s final reflections. It’s a compassionate exploration of designing for endings—so we can live better now.

    Learn more: https://sites.google.com/workplayexperience.com/johanna-lundqvist/home

    🔑 3 Key Takeaways

    1. Death teaches us how to live. End-of-life regrets center on time with loved ones—not titles or money.
    2. Compassion is practical. Presence, touch, and careful listening often matter more than complex interventions.
    3. Design the ending. Embracing endings—of services and of life—creates dignity, choice, and meaning.


    Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd

    Sponsor links

    • 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
      Sign up       https://auth.smaply.app/sign-up
    • Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
    • Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10
    Creators & Guests
    • Gerry Scullion - Host
    • Johanna Lundqvist, - Guest
    • Serdar Mele - Editor
    Click here to view the episode transcript.
    続きを読む 一部表示
    48 分
  • Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow

    Everything is Everything: Imagination, Justice & Reimagining Government with Thea Snow
    2025/10/01

    If you like our content, be sure to sign up to our weekly The Design Compass Newsletter. Design Smarter. Lead Better.

    Join our Community: https://circle.thisishcd.com/Join-Community


    In this episode of This is HCD, Gerry Scullion sits down with Thea Snow, Director at the Center for Public Impact, to explore the powerful intersection of systems, imagination, and justice in reimagining government.


    We dive into why imagination matters in government, how systems shape agency, and the role of design in justice and social cohesion. Thea shares practical stories from Australia, New Zealand, and beyond—covering topics like:

    • The hidden connections that make systems work
    • Why government is not just about doing but also about being
    • How physical spaces and design decisions influence justice and community wellbeing

    Links
    linkedin.com/in/thea-snow?originalSubdomain=au

    If you care about systems change, design, and creating governments that truly serve people—this conversation is for you.

    Like what we do? Make a Tip. Or Leave a review: https://ratethispodcast.com/hcd

    Sponsor links

    • 10x your service design offering with Smaply. Take 20% off your order with ''ThisisHCD20off'
      Sign up       https://auth.smaply.app/sign-up
    • Check out This is HCD x Sutsu range. Gerry wears and endorses Sutsu ethical clothing.
    • Get 10% off ScenarioCards.org when you used our link https://scenariocards.org/HCD10


    Click here to watch a video of this episode.
    Creators & Guests
    • Gerry Scullion - Host
    • Thea Snow - Guest
    • Serdar Mele - Editor
    続きを読む 一部表示
    56 分
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