The expense of bad apples: why are so many poor performers paid off… and what can charities do about it?
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The expense of bad apples: why are so many poor performers paid off… and what can charities do about it?
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It’s an open secret in our sector. Behind closed doors, often protected by NDAs, countless charity workers are paid off after concerns have been raised about their performance or behaviour. Why do we keep paying them off instead of managing them out through a formal process? And what cost is this to our sector’s finances and wider reputation?
If Trustees must be able to show that these payments are in the charity’s best interests, why do we keep getting to this point, and why aren’t we investing more in the management practices that could prevent it?
This episode explores why this is happening, what gets in the way of dealing with poor performance earlier, and what charities can do to manage performance long before they have to worry about calling in the lawyers.
Today we speak with Paul Seath, a partner at Bates Wells specialising in charity employment matters, Steph Edusai, the CEO of St Oswald’s Hospice, and Paul McKenzie, a leadership and fundraising consultant. We examine why so many poor performers end up being paid off, and what we can all do to reduce the risk and enhance performance for everyone.