『The Trust Gap: Why Your Team Isn't Following Your Lead』のカバーアート

The Trust Gap: Why Your Team Isn't Following Your Lead

The Trust Gap: Why Your Team Isn't Following Your Lead

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The senior team leaves an off-site with a new strategy, new priorities, and a beautiful slide deck. Everyone applauds. Six weeks later, the frontline is doing exactly what it did before. What happened?

In Episode 152 of the Leadership Sandbox, Tammy J. Bond explores the connection between trust and execution. Drawing on the DDI Global Leadership Forecast for 2027, she discusses the reported trust gap between individual contributors and leaders, and why trust is not a soft culture issue. It directly affects whether decisions become action.

Tammy identifies three patterns that erode trust: the say-do gap, decision fog, and overloaded managers. Then she shares five practical actions leaders can put to work this week:

Stop passing along decisions as "corporate says." Understand the what, the why, and what it means for your team.

Run a say-do audit and close one gap between what you say matters and where your time goes.

Close the loop within 48 hours, even when the answer is that you do not know yet.

Name your misses out loud and explain what you will do differently.

Protect one hour each week for leadership growth, and protect that time for the managers you lead.

The strategy may not have failed in the boardroom. It may have failed in the gap between the decision and the people asked to carry it out. Trust is what fills that gap.

Sandbox Challenge: Pick one of the five actions and put it into practice this week. Then tell Tammy how it went.

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