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  • Good Morning Hospitality: Predictions for Travel, Tech, and Guest Experience

    Good Morning Hospitality: Predictions for Travel, Tech, and Guest Experience
    2025/07/31
    This is a special crossover episode between Good Morning Hospitality and the Skift Travel Podcast. Following the recent acquisition of Good Morning Hospitality and Hospitality.FM by Skift, we’re sharing this episode to introduce Skift listeners to the voices, format, and perspective that power one of the industry’s most dynamic live podcasts. Good Morning Hospitality is a live, twice-weekly podcast covering the latest in short-term rentals, hotels, guest experience, and travel industry trends — hosted by a team of operators, analysts, and creators who are in it every day. In this crossover episode, hosts Wil Slickers (Skift’s new Director of Audio and Video Strategy), Brandy Canaley (COO at Roami), Jamie Lane (Chief Economist at AirDNA), and Michael Goldin (VP at DACK) share their top predictions for hospitality in 2025 — from STR performance and pricing shifts to hotel tech, guest expectations, and the impact of AI across the industry. Whether you're new to GMH or already a listener, this conversation gives a strong look at where the team believes the hospitality world is headed — and how operators and brands should be thinking ahead. GMH broadcasts live every Monday and Wednesday morning: Mondays focus on the short-term rental space Wednesdays dive into hotel topics with recurring guests like Sarah Dandashy and Steve Turk Thanks for tuning in to this crossover. We’re excited to bring these conversations into the Skift ecosystem — and to keep pushing the industry dialogue forward. Follow the Hosts: Wil Slickers – LinkedIn Brandy Canaley – LinkedIn Jamie Lane – LinkedIn Michael Goldin – LinkedIn Connect with Skift: LinkedIn: ⁠https://www.linkedin.com/company/skift/⁠ WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠ Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/⁠ Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    36 分
  • Blending Hotels and Rentals: Dart’s Bet for Group Travel at Scale

    Blending Hotels and Rentals: Dart’s Bet for Group Travel at Scale
    2025/07/29
    Skift CEO Rafat Ali talks with Chris Kelsey, President of Dart Interests, about how the firm is pushing the boundaries of what a resort can be. At the heart of the conversation is Evermore Orlando, Dart’s $2.5 billion destination next to Disney World that blends managed vacation rentals with luxury hotels, all designed with families and groups in mind. Kelsey breaks down why the traditional split between short-term rentals and hotels no longer works for modern travelers and how Evermore aims to fill that gap. He also shares how loyalty plays a central role in Dart’s strategy, especially through its alignment with Hilton Honors, and why they’ve embraced what he calls an “anti-theme park” philosophy when it comes to design. The discussion spans the evolution of Evermore, Dart’s growing portfolio across mountain and beach markets, and how the company is rethinking fundamentals like food and beverage, landscaping, and labor models. It's a deep dive into what happens when long-term vision, intentional design, and group-first thinking come together to challenge the status quo. Key themes: Why Dart is betting big on hybrid resort-vacation rental models Building at scale for families, groups, and multigenerational travelers How loyalty programs like Hilton Honors can unlock differentiation The “anti-theme park” design lens and what it means for experience Long-term value over short-term yield in real estate and hospitality Expansion into mountains, beaches, and overlooked secondary markets Reinventing food and beverage, landscaping, and workforce strategies Positioning Evermore against Airbnb, hotels, and legacy resorts Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    32 分
  • Airbnb’s Expansion Strategy: How Services and Experiences Are Changing the Trip

    Airbnb’s Expansion Strategy: How Services and Experiences Are Changing the Trip
    2025/07/24
    Today’s Skift Travel Podcast was recorded live at Skift Forum Asia Bangkok when Airbnb Chief Business Officer Dave Stephenson joined us to unpack one of the company’s biggest launches in years: the global expansion of curated experiences and in-stay services. Stephenson shares how Airbnb is integrating new offerings like private chefs, trainers, spa treatments, and local-led activities directly into the app—and why these features are available not only to travelers, but also to locals. The conversation explores how Airbnb is shifting toward a full-trip platform by combining bookings, services, and activities in one place. Stephenson also explains the company’s localization strategy across Asia-Pacific, its response to economic uncertainty, and the growing role of pop culture in shaping travel behavior. From Michelin-star ramen in Tokyo to wellness treatments in your New York apartment, Airbnb is aiming to remove friction and deliver more personalized, high-quality travel experiences—without requiring you to stay in one of its listings. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    21 分
  • Simplicity in Loyalty: The Way Out For Indie Hotels

    Simplicity in Loyalty: The Way Out For Indie Hotels
    2025/07/22
    In this in-depth conversation, Skift Founder Rafat Ali sits down with Chris Hartley, CEO of Global Hotel Alliance (GHA), to unpack how the world’s largest alliance of independent hotel brands is carving out a distinct path in the hospitality landscape. With more than 45 brands—and more joining every year—GHA is proving that collaboration, not consolidation, can be the key to long-term success. Hartley shares how GHA’s Discovery loyalty program is helping member hotels drive direct bookings and increase guest retention through its unique Discovery Dollars currency. The conversation spans GHA’s airline alliance-inspired roots, the evolving economics of distribution, and the balancing act of maintaining autonomy while scaling global visibility. From the shifting value of leisure loyalty to the limits of “frequent stayer” models, this episode offers rare insight into the business case for staying independent—together. Key themes: Why the future of loyalty is about leisure, not just business The ROI of Discovery Dollars vs. traditional points systems OTA dependency and distribution strategy for smaller hotel brands What GHA learns from airline alliances—and where it diverges Loyalty as both a brand-builder and bottom-line driver Connect with Skift LinkedIn: ⁠⁠https://www.linkedin.com/company/skift/⁠ ⁠⁠⁠WhatsApp: ⁠⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠⁠ Facebook: ⁠⁠https://facebook.com/skiftnews⁠⁠ Instagram: ⁠⁠https://www.instagram.com/skiftnews/⁠⁠ Threads: ⁠⁠https://www.threads.net/@skiftnews⁠⁠ Bluesky: ⁠⁠https://bsky.app/profile/skiftnews.bsky.social⁠⁠ X: ⁠⁠https://twitter.com/skift⁠⁠ Subscribe to ⁠⁠@SkiftNews⁠⁠ and never miss an update from the travel industry.
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    58 分
  • Why This Summer Is Breaking Flight Crews and the System

    Why This Summer Is Breaking Flight Crews and the System
    2025/07/17
    This episode of the Skift Travel Podcast features an in-depth conversation with Sara Nelson, President of the Association of Flight Attendants. Host Sarah Kopit and Nelson discuss the challenges flight attendants face amid record-breaking summer travel, ongoing labor negotiations, and the evolving political landscape. Topics include aviation safety, contract bargaining, staffing, public perception, and the global solidarity among flight crews in a rapidly changing world. Record summer travel is overwhelming flight crews, with high passenger volumes, weather disruptions, and minimal staffing stretching flight attendants to their limits. Union President Sara Nelson warns of federal instability, citing workforce cuts at key agencies like the National Weather Service and TSA as safety risks. Despite political turmoil, Nelson praises Transportation Secretary Duffy for advancing FAA modernization and stabilizing air traffic operations. Contract negotiations are reshaping the industry, with major wins on boarding pay and healthcare at United Airlines and organizing momentum growing at Delta. Passenger aggression remains elevated, but public support for flight attendants is stronger than ever, fueling optimism for broader labor solidarity. Connect with Skift LinkedIn: ⁠https://www.linkedin.com/company/skift/ ⁠WhatsApp: ⁠https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/⁠ Facebook: ⁠https://facebook.com/skiftnews⁠ Instagram: ⁠https://www.instagram.com/skiftnews/⁠ Threads: ⁠https://www.threads.net/@skiftnews⁠ Bluesky: ⁠https://bsky.app/profile/skiftnews.bsky.social⁠ X: ⁠https://twitter.com/skift⁠ Subscribe to ⁠@SkiftNews⁠ and never miss an update from the travel industry.
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    35 分
  • Why the AI Revolution in Travel Depends on Payment Infrastructure

    Why the AI Revolution in Travel Depends on Payment Infrastructure
    2025/07/16
    AI is rapidly reshaping the travel industry, but companies that want to fully leverage its potential must prioritize their payment infrastructure, says Jess Conroy, founder and CEO of ROH, a payment management platform for the hospitality sector. Conroy, who launched ROH two years ago, recently raised $9.2 million in a funding round led by Highgate Technology Ventures and Acrew Capital. Prior to ROH, Conroy launched Carats & Cake, a platform that provided assistance to couples looking to pay the upfront cost of wedding event venues. During a recent episode of the Skift Travel Podcast, Conroy talked about the critical role payments play as both the starting point and final touch of the guest experience – “payments are the infrastructure play,” she told Skift founder and CEO Rafat Ali. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    49 分
  • Welcome to Extreme Heat Summer Travel

    Welcome to Extreme Heat Summer Travel
    2025/07/10
    Host Sarah Kopit is joined by Skift’s Climate Reporter Darin Graham to discuss the extreme heat that is dominating summer travel. Kopit and Graham give a brief perspective on the changing nature of summer travel before presenting Graham’s podcast about a NetZero hotel in England that positions itself as a way to improve upon the travel industry’s carbon footprint. Graham’s episode of GreenShift centers on a visit to Radisson’s first Net Zero Hotel, located in Manchester. He tours the property with Radisson’s Chief Sustainability Officer, Inge Huberts, who explains how the hotel minimizes emissions through renewable energy and rooftop heat pumps. The hotel also revamped its food menu to reduce carbon impact. Graham discusses the broader challenge of scaling these efforts across Radisson’s global portfolio as part of its 2050 net zero goal. The episode blends technical solutions with strategic business insights, making it relevant across the travel sector. Listen to GreenShift here. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    43 分
  • Rafat Ali x Bhanu Chopra: On Building from India for the World

    Rafat Ali x Bhanu Chopra: On Building from India for the World
    2025/07/09
    In this episode of the Skift Travel Podcast, RateGain Founder Bhanu Chopra joins Rafat Ali to explore how the company is helping shape the infrastructure of modern travel. From AI-powered pricing to real-time distribution and demand insights, Bhanu breaks down how RateGain is evolving to meet the needs of a more connected and volatile travel landscape. The conversation spans AI innovation, global market shifts, and the role of empathy in tech leadership. With a growing portfolio of tools, new executive hires, and a bullish outlook for the future, Bhanu offers a wide-angle perspective on how travel companies can stay ahead in a rapidly changing world. RateGain evolved from a pricing data provider to a full-stack travel tech platform. AI is accelerating innovation, enabling faster, cheaper product development. The company aims for $1B in revenue, entering its "10 to 100" growth phase. AI co-pilots are being built for roles like revenue, marketing, and campaign managers. Internal AI tools like an HR bot and hiring assistant are streamlining operations. Stock dips reflect internal execution, not just market conditions. M&A remains selective, with focus on strategic, revenue-generating assets. India is a leader in AI application, especially in building strong "wrapper" products. Bhanu sees India as a global startup hub, no longer just outsourcing. Legacy mindset is evolving, but Bhanu’s focus remains on impact, not titles. Connect with SkiftLinkedIn: https://www.linkedin.com/company/skift/WhatsApp: https://whatsapp.com/channel/0029VaAL375LikgIXmNPYQ0L/Facebook: https://facebook.com/skiftnewsInstagram: https://www.instagram.com/skiftnews/Threads: https://www.threads.net/@skiftnewsBluesky: https://bsky.app/profile/skiftnews.bsky.socialX: https://twitter.com/skiftSubscribe to @SkiftNews and never miss an update from the travel industry.
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    1 時間 1 分