The Side of FM No One Talks About
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The Side of FM No One Talks About
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Facilities management isn’t always strategy decks and big transformation plans.
Sometimes, it’s blocked toilets. Broken lights. Leaking roofs. And fixing problems before anyone else even notices they exist.
Craig brings a different perspective to FM, with over 15 years of global logistics experience, he’s worked in high-pressure environments where failure wasn’t an option, managing the movement of everything from vehicle parts to critical, life-saving supplies across complex international operations, including deployments to the Falkland Islands, Iraq, Afghanistan and Kuwait.
Since moving into the civilian sector, Craig has helped launch major logistics sites, consolidate operations into high-performing hubs, and now leads facilities as Head of Facilities at Westcoast Limited, keeping multiple sites running safely, efficiently and without disruption.
In this session, Craig shares what it really means to be a hands-on FM leader, learning on the job, subcontracting where needed and focusing on the details that most people overlook but rely on every single day.