In this series, we follow Margaret — a 78-year-old living alone in Raleigh who fell and broke her hip — and the family navigating what comes next.

In this episode, host Daniel Alexander and Senior Hub Chief Care Strategist Rebecca Hill pick up where the ER left off. Surgery is done, but the hard work is just beginning. You'll learn what to bring to the hospital, what questions to ask the care team, and how to advocate for someone you love when the medical system is moving fast. You'll also learn why discharge planning starts much sooner than most families expect — and what that means for the decisions that are coming next.

It's 2am. Your phone rings. Mom fell.

In the first episode of this series, host Daniel Alexander and Senior Hub Chief Care Strategist Rebecca Hill walk you through what happens in those first critical hours after a fall — from the moment EMS arrives to checking into the hospital.

You'll learn why this kind of event is more common than most families expect, what information to have ready before a crisis ever happens, and how to make one of the most important early decisions: who speaks for your loved one with the medical team. Whether you're in the middle of this right now or hoping to never be caught off guard, this is where the conversation starts.

So, WHAT really is The Senior Hub?

The tagline is "A plan for what's ahead. A partner for getting there." But there is SO much more. In this podcast episode, host Daniel Alexander is joined by the two key employees of The Senior Hub, Rebecca Hill and Kimberly Curlin, as they walk though the key steps, parts, and processes that are the "secret sauce" to coming alongside your family and preparing you for what's ahead. Join us!