The Rhythm of Communication
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Why do we remember song lyrics from decades ago but forget a company strategy announced last week? Katherine Coble explores the connection between music and leadership communication, starting with a real example of a well-meaning leader whose reactive updates left his team feeling like they only heard from him when something went wrong. She breaks down three lessons from the power of song that leaders can apply right away: repeat your most important messages so they stick, connect with emotion so people remember why it matters, and simplify so your team can carry the message forward.
Additional Resources:
Connect with Katherine Coble on LinkedIn
Learn more about Borshoff
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Learn more about PeopleForward Network
Key Takeaways:
- Leaders who only communicate when there's a problem train their teams to dread hearing from them.
- Repetition creates retention: if a message is important enough to remember, it's important enough to repeat.
- Wrapping your message in a story or a moment of vulnerability makes it far more likely to stick.
- If your team can't repeat your message after hearing it once or twice, it's probably too complex.
- The best communication, like the best songs, is simple, emotional, and repeated.