『The ROI of Radical Customer Obsession: Why This CEO Gives Every Customer His Cell Number | Bill Camastro』のカバーアート

The ROI of Radical Customer Obsession: Why This CEO Gives Every Customer His Cell Number | Bill Camastro

The ROI of Radical Customer Obsession: Why This CEO Gives Every Customer His Cell Number | Bill Camastro

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概要
How do you build lifelong loyalty in an industry notorious for treating buyers like quick transactions? Bill Camastro of Gold Coast Cadillac has the answer: you out-care and outwork the competition. In this episode of GTM: Get The Money, Bill breaks down his 42-year masterclass on the customer experience. He reveals the strategy behind giving his personal cell phone number to every customer, how he tripled his fixed operations gross profit in five years, and his exact playbook for leading from the front lines alongside his employees. Whether you are navigating a massive product pivot or trying to figure out where AI fits into your business without losing the human touch, Bill's gritty, no-nonsense advice will change the way you run your company.
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