• Why No One Thinks They're the Bad Guys in Claims
    2025/09/06

    In this conversation, Jen and Justin delve into the complexities of auto claims, focusing on the dynamics between insurance adjusters, defense attorneys, and accident victims. They explore the cultural perceptions of 'good guys' and 'bad guys' in claims, the tactics used by insurance companies to manipulate outcomes, and the misrepresentation of case law that affects claim settlements. The discussion highlights the challenges faced by claimants and the systemic issues within the insurance industry that perpetuate these problems.

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    18 分
  • Behind the Scenes with Jen & Mika
    2025/08/30

    In this conversation, Jen and Mika discuss the intricacies of auto claims, focusing on their teamwork and recent success stories. They share specific case studies that highlight the challenges and strategies involved in negotiating with insurance companies. The emotional impact of these claims on clients is also addressed, emphasizing the importance of support during stressful times.

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    15 分
  • Diminished Value & The 17C Formula
    2025/08/23

    In this conversation, Jen and Justin delve into the complexities of diminished value claims, focusing on the 17C formula that emerged from a landmark class-action lawsuit in Georgia. They explore the origins of the formula, its application in real-world scenarios, and the challenges faced by claimants when dealing with insurance companies. Through case studies, they illustrate the discrepancies between the 17C formula and actual market values, emphasizing the importance of proper appraisal methods and market analysis in determining diminished value. The discussion concludes with practical insights and advice for individuals navigating diminished value claims.

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    46 分
  • Diminished Value Denials: The Breakdown
    2025/08/16

    In this conversation, Jen and Justin from Petty Details discuss the complexities of diminished value claims in auto insurance. They explore common denials made by insurance companies, the legal implications of these denials, and the importance of understanding the appraisal process. The discussion emphasizes the need for clear communication and logical reasoning when dealing with insurance claims, as well as the necessity of having expert appraisals to support claims for diminished value.

    Link to this article: https://diminishedvalueexpert.com/diminishedvalue/dvhottopics/invalid-diminished-value-claim-denial/

    Chapters

    00:00 Introduction to Diminished Value Claims
    10:13 The Role of Expert Opinions in Diminished Value Claims
    17:59 Repair Status and Its Impact on Diminished Value
    23:28 Understanding Diminished Value Claims
    29:23 The Impact of Multiple Losses
    35:07 The Role of Carfax in Valuation

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    36 分
  • Salvage Retention with Gerald Jones
    2025/08/09

    In this episode of "Petty Details," Justin and Gerald dive into the intricate process and significant implications of retaining salvage value. Gerald shares his personal experience with a total loss claim on his Ford Edge, highlighting the challenges faced with insurance companies and the importance of persistence. The discussion uncovers the nuances of salvage retention, appraisal clauses, and the often-overlooked rights of vehicle owners. Tune in to learn how to navigate these complex situations and ensure you're not left at a disadvantage. #SalvageValue #InsuranceClaims #PersistencePaysOff

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    37 分
  • Under The Hood: The Appraisal Clause Process
    2025/08/02

    In this episode of 'Under the Hood with Petty Details', Jen and Justin delve into the intricacies of the appraisal clause, focusing on a case study involving a Lexus IS 250. Justin shares his experiences negotiating with appraisers, highlighting the challenges posed by insurance carriers and the complexities of vehicle valuation. The conversation reveals the behind-the-scenes dynamics of appraisal disputes and the influence of insurance companies on appraisers' decisions.

    Chapters

    00:00 Introduction to the Appraisal Clause
    02:06 Case Study: The Lexus IS 250 Appraisal
    10:02 Negotiation Challenges with Appraisers
    12:11 The Influence of Insurance Carriers on Appraisers

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    12 分
  • Why do Insurance Companies HATE Diminished Value Claims?
    2025/07/31

    In this conversation, Jen and Justin delve into the complexities of diminished value claims in auto insurance. They discuss the challenges faced by claimants, the importance of expert appraisals, and strategies for negotiating with insurance companies. The conversation highlights the need for claimants to understand their rights and the legal landscape surrounding diminished value claims, as well as the role of credible threats in achieving fair settlements. Throughout the discussion, they emphasize the importance of being informed and prepared when dealing with insurance adjusters and the claims process.

    Takeaways

    Insurance carriers are resistant to diminished value claims.
    Diminished value can be calculated based on pre- and post-accident values.
    In most states, the at-fault party owes for diminished value.
    Claimants often have to accept less than the full diminished value.
    Understanding the claims process is crucial for successful negotiations.
    Claimants may need to file small claims suits for fair compensation.
    Expert appraisals are essential for substantiating diminished value claims.
    Insurance adjusters may provide misleading information about claims.
    Being a credible threat can lead to better settlement offers.

    Chapters

    00:00 Understanding Diminished Value Claims
    02:59 Navigating Insurance Adjusters and Appraisals
    05:41 Filing Claims Against Your Own Insurance
    08:34 The Challenges of Small Claims Court
    11:51 The Importance of Expert Appraisals
    14:47 Strategies for Negotiating with Insurance Companies
    17:38 Real-Life Case Studies and Lessons Learned
    20:36 The Role of Credible Threats in Settlements
    23:33 Conclusion and Resources for Claimants


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    24 分
  • Diminished Value: What You Need To Know From An Expert
    24 分