When Brian receives an email from "PayPal," he thinks it must be the refund he's been waiting for, but he is instead drawn into a scam that has him running all over town feeding money into crypto kiosks and exchanging cash for gold coins to hand off to a courier. Brian soon grows suspicious, but he resists the urge to confront the criminals and goes directly to the police. Brian helps detectives set up a sting operation to ensnare the courier and expose a crime ring.

Patricia is enjoying a quiet night babysitting when she discovers that her phone has no service. When she switches to Wi-Fi, a sudden barrage of notifications shows that someone is moving money out of her accounts. This sets Patricia off on a race against time to save her assets from criminals who are even cashing out her stocks. Bob talks with Rachel Tobac, CEO of SocialProof Security, about practical steps we can all take to protect ourselves from SIM swapping scams.

Eric's day-to-day interactions at the gas station where he works have taught him to recognize when something isn't quite right with one of his customers. He's also aware that the crypto kiosk in the store is a tool that is used by criminals to steal money from fearful victims. So one day when Ellen enters the store, talking on her cellphone while frantically looking for the store's crypto kiosk, Eric knows it's time to step in.