『The People Decisions That Make or Break M&A | Lynn Herrick』のカバーアート

The People Decisions That Make or Break M&A | Lynn Herrick

The People Decisions That Make or Break M&A | Lynn Herrick

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In this episode of People Multiple, Gia Ganesh sits down with Lynn Herrick, a former M&A lawyer, Chief Human Resources Officer, and Chief Operating Officer who has experienced acquisitions from both sides of the deal table. Lynn brings a rare perspective: she has helped build the diligence file a buyer scrutinizes and then lived with the operational reality of the deal after closing.Drawing on her experience at GreatCall, which Best Buy acquired for $800 million in 2018, Lynn explores why traditional M&A due diligence often fails to examine how decisions are actually made, how work gets executed, and how two organizations will operate once the deal closes.Lynn argues that companies routinely budget millions for technology integration while failing to dedicate meaningful resources to people and culture integration. The result can be months of organizational friction, leadership conflict, unclear decision rights, title and compensation battles, and employees operating from fear instead of focusing on value creation.Learn more about Lynn Herrick: Facebook: Lynn Kantor HerrickInstagram: lkherrickLinkedIn: https://www.linkedin.com/in/lynnkantorherrick/Website:lynnherrickart.comMentioned in this episode: GreatCall / Best Buy Acquisition: https://corporate.bestbuy.com/2018/best-buy-acquires-greatcall-expanding-reach-in-health-space/The discussion also tackles questions…What is people due diligence in mergers and acquisitions?Why is people diligence often overlooked during M&A?What questions should companies ask about leadership during M&A due diligence?Why should companies examine how decisions are made before an acquisition?How does company culture affect post-merger integration?What causes M&A integrations to fail after the deal closes?How can companies successfully integrate two different organizational cultures?What is the "boiled frog" approach to M&A integration, and why can it create problems?How should leaders communicate organizational changes after an acquisition?How can companies reduce employee fear and uncertainty during post-merger integration?Should companies budget specifically for people and culture integration after an acquisition?How can leadership coaching improve post-acquisition integration?How quickly can people-related problems begin affecting financial results after an acquisition?What should companies do when an acquisition underperforms?Key takeaways:People due diligence should receive the same rigor as financial, legal, and technology due diligence.How a company makes decisions is one of the most important questions to ask during M&A due diligence.Companies should budget for people and culture integration as part of the M&A deal thesis.The "boiled frog" approach to post-merger integration can create unnecessary organizational friction.People-related M&A problems can begin affecting business results within two quarters.When an acquisition underperforms, leaders should revisit the original deal thesis before immediately cutting costs.CHROs build credibility when they connect people initiatives to measurable business outcomes.Workforce optimization should begin with the work, not a headcount target.AI transformation is an opportunity for CHROs to lead enterprise-wide optimization.A single talent decision can change an organization's culture in ways leaders may not immediately recognize.Similar episodes: The Recruiting Engine Every Growth Company Needs: https://youtu.be/s5VW1vR69Qo?si=6m2EdW15_0tBsReI How One People Leader Increased Employee Retention from 30% to 80%: https://youtu.be/McDXzlcptN8?si=V2odjMWlJCotWLNbAfter 45 Acquisitions, These Are the Leadership Red Flags She Never Ignores: https://youtu.be/zRdL7itzrVc?si=TthSmGGkof_BTt5b ProductionProduced by: The AGN GroupHost: Gia Ganesh Producer: Katie HartWebsites: https://peoplemultiple.com/ Social Media Channels:Instagram: https://www.instagram.com/thepeoplemultiple/ YouTube: https://www.youtube.com/@thepeoplemultiple LinkedIn: https://www.linkedin.com/company/people-multiple TikTok: https://www.tiktok.com/@people.multiple Want to be a Podcast Guest?If you are interested in being a guest on the podcast, email us at gia@peoplemultiple.com
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