In this episode, Whitney and Alicia welcome their very first guest to the podcast—Jason Everett, founder of High Performance Salon Academy (HPSA). Together, they dive into the Profitable Backbar Method—a powerful strategy that helps salon owners turn their backbar from a cost center into a profit driver.

From real-world pricing tips to shifting your mindset around costs and leadership, Jason brings a fresh and motivating perspective on what it really takes to run a financially thriving salon. Whether you're a stylist, owner, or manager, this conversation is packed with practical advice and bold insights you don’t want to miss.

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From the wild idea that sparked it all to becoming a staple in salons across the world, SalonScale just turned seven! 🎉 In this special anniversary episode, Whitney and Alicia sit down to reflect on everything that’s happened over the past seven years—both in the beauty industry and behind the scenes at SalonScale.

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Running a salon can sometimes be about facing the hard truths. In this episode, we’re breaking down 6 tough pills to swallow that every salon owner needs to hear. From navigating price increases and stylist pushback to tackling expired inventory and inflation, we’re holding nothing back. If you’ve ever felt alone in the tough calls or second-guessed your leadership, this one’s for you. Because growth doesn’t happen without a few reality checks—and this episode is packed with them.

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From roller sets and perm rods to balayage and backbar breakdowns—this week, Alicia and Whitney take you on a nostalgic (and eye-opening) journey through the eras of the salon industry. In this episode of The Parts + Labor Podcast, we explore the evolution of salon services, pricing strategies, and the rise of different business models—from traditional commission salons to the solo suite boom and the rise of hybrids. Whether you're a seasoned salon owner or a stylist just starting out, this episode offers a fresh perspective on where we've been, where we’re headed, and how to future-proof your business in every era.

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In this episode of The Parts and Labor Podcast, we’re getting into why the beauty industry has been one of the last to adopt technology—and what that means for salon owners and stylists today.

From streamlining pricing to personalizing the guest experience, we explore how embracing tech can transform daily operations and elevate every appointment. It’s not about replacing the artistry—it’s about empowering it.

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Let’s be real—introducing change in your salon can feel like walking into a storm. Stylist pushback is real. In this episode, we’re breaking down exactly how to handle the “but we’ve always done it this way” mindset.

Learn how to lead with confidence, get your team on board with new systems (like charging separately for color usage), and turn tension into transformation. Real talk, smart strategies, and the tough love you need to move your salon forward.

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In this episode, Alicia opens up about her own journey with burnout—what it looked like, how it crept in, and the toll it took both behind the chair and in her everyday life. If you’ve ever felt the weight of your passion turning into pressure, you’re not alone.

Whitney and Alicia share the intentional shifts a person can make to protect their energy without losing the love for the industry. From setting boundaries to redefining success, this episode is a must-listen for anyone navigating burnout in the salon world.

Because caring for your craft shouldn’t come at the cost of caring for yourself.

Think you're losing money because of waste? Think again. In this episode, Alicia and Whitney flip the script on one of the most misunderstood issues in the salon industry. It's not about waste—it's about numbers. We're diving into the real reason your color costs are out of control and how shifting your focus from “what’s left in the bowl” to “what’s going in the bowl” can radically transform your profitability.

Tune in to learn:
💡 Why waste isn't your biggest problem (and what is)

📊 How tracking what you use beats trying to control what you lose

💰 Actionable tips to price smarter, not stricter

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