『The Next Nova』のカバーアート

The Next Nova

The Next Nova

著者: Matt Phillips
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【Amazonプライム会員限定】今ならプレミアムプランが4か月 月額99円。

10月19日まで。※適用条件あり

The Next Nova explores what it really takes to build, scale, and transform a modern business.

Hosted by Matt Phillips, Founder of Vexnova and a 20-year commerce leader, the show features candid conversations with founders, executives, entrepreneurs, and operators navigating business growth, e-commerce, AI, customer acquisition, omni-channel strategy, leadership, conversion, operations, and digital transformation.

The conversations go beyond polished success stories to uncover the decisions, mistakes, pivots, breakthroughs, and lessons behind growing a company in a rapidly changing business environment.

Episodes explore scaling a business, entrepreneurship, e-commerce growth, omni-channel strategy, customer acquisition and retention, conversion optimization, artificial intelligence, automation, digital transformation, technology integration, leadership development, operational efficiency, customer experience, and organizational growth.

Because building what comes next rarely comes with a perfect playbook.

If you're growing a company, leading through change, improving acquisition or retention, adopting AI, modernizing systems, or figuring out what the next stage requires, The Next Nova is built for you.

Why business leaders keep listening

1. Real growth conversations.
Scaling creates new challenges around people, systems, customers, technology, and execution. The Next Nova explores what leaders are learning while they are in the middle of those challenges.

2. Strategy connected to execution.
Episodes move beyond broad business advice and into decisions around acquisition, conversion, retention, operations, leadership, and technology adoption.

3. Guests who are actively building.
Founders, executives, and operators share what is working, what is changing, what failed, and what they are learning as their businesses evolve.

4. AI, omni-channel strategy, and digital transformation through a business lens.
The show explores how companies use AI, automation, data, connected customer channels, and modern technology to improve operations, customer experience, acquisition, conversion, and growth. It also looks at how businesses modernize systems and integrate technology without losing the human connection that makes a brand valuable.

5. Built for leaders thinking about what comes next.
Whether that means scaling a team, improving customer acquisition, adopting new technology, or rethinking operations, the conversations are designed to help leaders make better decisions.

Who should listen to The Next Nova

Founders, CEOs, executives, entrepreneurs, e-commerce leaders, marketers, operators, and business owners working through growth, omni-channel strategy, digital transformation, customer acquisition, conversion, retention, leadership, AI adoption, and operational scale.

If you're searching for topics like how to scale a business, omni-channel strategy for e-commerce, digital transformation strategy, how to grow an e-commerce brand, how to use AI in business, customer acquisition strategies, improving conversion rates, customer retention, business automation, or how to modernize business operations, The Next Nova is built around those conversations.

What you'll learn

How founders approach growth as the business becomes more complex.
How companies improve acquisition, retention, and conversion.
How leaders decide where AI and automation belong.
How businesses scale systems without losing customer experience.
How founders navigate leadership and operational decisions.
How successful companies adapt when what worked before stops working.

The Next Nova shares what business leaders are building and learning next.

2026 Matt Phillips
マネジメント・リーダーシップ マーケティング マーケティング・セールス リーダーシップ 経済学
エピソード
  • What No One Tells You About Scaling a Business
    2026/09/18

    What really happens when a business starts to scale? The strategies, people, and systems that helped you get started may not be the same ones that can take you to the next level.

    In this episode of The Next Nova Podcast, Matt Phillips sits down with Tim Dougherty, founder of Project LeanNation, to talk about entrepreneurship, franchise growth, leadership, customer experience, technology, and the challenges that surface as a company grows.

    Tim’s path into entrepreneurship was unconventional, and a major turning point eventually led him toward the idea that became Project LeanNation. But building the business was only the beginning.

    As the company expanded, new questions emerged: How do you preserve culture while growing? How do you know whether someone needs more support or simply isn’t the right fit? What happens when the customer you originally built around isn’t actually your best customer? And how do you use AI and technology without losing the human relationships that make the business different?


    Matt and Tim explore the difficult decisions and leadership shifts that come with scaling, including why growth exposes weaknesses, why simplifying priorities can improve execution, and why moving faster isn’t always the answer.

    If you’re an entrepreneur, founder, franchise owner, business leader, or operator navigating growth, this conversation offers a practical look at what scaling really demands.

    In This Episode

    • Scaling without losing company culture
    • Franchise growth and operational challenges
    • Identifying the right customer
    • Improving customer experience and retention
    • Making difficult leadership decisions
    • Skill vs. willingness to execute
    • How growth exposes weaknesses
    • Using AI to reduce operational friction
    • Improving technology adoption
    • Why too many priorities slow execution
    • Balancing automation with human connection
    • Leadership for the next stage of growth

    Chapters

    00:00 The customer conversation that changed everything
    00:35 Meet Tim Dougherty
    01:36 An unexpected path into entrepreneurship
    02:58 The turning point
    03:53 Where Project LeanNation began
    05:05 When an idea becomes a business
    06:24 Building a different customer experience
    08:20 Can culture survive rapid growth?
    10:44 Discovering the real customer
    12:50 What drives retention
    14:06 When growth exposes problems
    15:18 Skill vs. will in leadership
    17:14 Preparing for the next stage
    18:41 Where AI and technology fit
    19:46 Solving education gaps with technology
    21:07 Why simplifying priorities matters
    23:27 Technology vs. human connection
    24:01 Advice for entrepreneurs facing growth
    24:41 The mindset founders need

    Resources

    Project LeanNation: https://projectleannation.com/
    The Next Nova Podcast:
    Connect with Tim Dougherty: https://www.instagram.com/projectleannation/
    https://www.linkedin.com/in/plntim/

    Vexnova: https://vexnova.com/

    If you enjoyed the conversation, subscribe to The Next Nova Podcast, leave a review, and share the episode with another founder or business leader navigating growth.

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