In this episode, Kelly Cort shares the transformative power of listening for the unspoken needs in business and life. Discover practical strategies to deepen relationships, build trust, and grow your bottom line by truly hearing others.

To access the resources and links discussed in this episode:

https://www.athenacaptain.com/podcast

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Chapters:

00:00 The Power of Listening in Business

03:09 Building Relationships Through Unspoken Communication

08:58 Active Listening: The Key to Understanding Needs

12:31 Transforming Transactions Through Empathy

15:49 The Impact of Listening on Business Growth

18:39 The Challenge of Receiving Compliments

19:13 Transforming Sales Through Listening

20:14 The Art of Listening: More Than Just Hearing

21:35 Personal Growth Through Listening

24:18 Understanding Personalities in Communication

25:17 The Importance of Asking Questions

26:35 Listening as a Gift to Yourself and Others

27:27 Practical Tips for Becoming a Better Listener

29:08 Leadership and the Role of Listening

32:00 Developing Others Through Listening

33:06 Action Steps for Effective Listening