In a world where tools like ChatGPT can write your captions, generate ad copy, and crank out blog posts in seconds, many business owners are asking: Do I even need a marketing agency anymore? In this episode, host Eddie Garrison goes beyond the bot to unpack the real reason why human-led marketing still reigns supreme, especially when strategy, creativity, and emotional connection are at stake. If you’ve been tempted to let AI run the show, this episode will reframe the conversation and show you how humans and machines can work together to create something truly impactful.

In this episode of The Modern Marketer Podcast, host Eddie Garrison breaks down one of the most overlooked but critical distinctions in marketing today: the Customer Journey versus the Buyer Journey. Too often, businesses focus all their energy on getting the sale, ignoring what happens after the purchase. But modern marketing doesn’t stop at conversion. It starts there. Whether you're a marketer, business owner, or creative professional, this episode will change the way you think about your brand’s relationship with its audience, from the first click to lifelong advocacy.

In a world where consumers are constantly bombarded with choices, it’s no longer enough for your product to simply be good—it has to look good too. And that’s where creative packaging comes in. Often overlooked as just a functional necessity, packaging is actually one of the most powerful marketing tools at your disposal. Whether you're selling cosmetics, food, tech gadgets, or artisan candles, your packaging can make or break a customer’s first impression. Done right, it’s an experience—one that delights the senses, communicates your brand values, and builds lasting loyalty.