『The Learning & Development Podcast: The #1 L&D Show』のカバーアート

The Learning & Development Podcast: The #1 L&D Show

The Learning & Development Podcast: The #1 L&D Show

著者： David James
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The Learning & Development Podcast is a fortnightly topical podcast show for L&D professionals hosted by David James and presented by 360Learning. In each episode David discusses and debates topics affecting the profession alongside expert guests. David James is the Chief Learning Officer at 360Learning and a highly respected voice in the Learning & Development industry. With a focus on harnessing technology to drive impactful learning strategies, David is recognised as one of the top global influencers in the L&D space. The Learning & Development Podcast has amassed over 1M downloads and ranks in the top 1% of podcasts globally. With nearly 40,000 LinkedIn followers, David continues to shape the conversation around L&D innovation and best practices, drawing on his deep experience, including his time as Director of Learning, Talent & Organisational Development at The Walt Disney Company. In 2026, David was honoured with the Colin Steed Award for Outstanding Contribution to Learning at The Learning Awards, presented by The LPI (Learning & Performance Institute), recognising his ongoing impact and leadership in advancing the L&D profession. LinkedIn: https://www.linkedin.com/in/davidjameslinkedin/ Website: https://www.360learning.com/2025 David James 出世 就職活動 政治・政府 経済学
エピソード
  • Rebuilding L&D for an AI-Driven World with Larry Durham & Jonathan Eighteen

    Rebuilding L&D for an AI-Driven World with Larry Durham & Jonathan Eighteen
    2026/08/03
    In this episode, David James is joined by Larry Durham, President of St. Charles Consulting Group, and Jonathan Eighteen, Global Head of Consulting and Advisory Services at NIIT, to explore the findings of the 2026 Learning Transformation Benchmark. Together, they examine why L&D is entering a period of structural rebuild as the environment it was originally designed for ceases to exist. Larry and Jonathan reflect on the growing gap between organizational ambition and actual system readiness, highlighting how AI intensifies the need for learning to operate as enterprise infrastructure. They discuss the shift toward "invisible L&D," the necessity of moving skills from static taxonomies to active tools for workforce planning, and how L&D must evolve from a delivery engine into a strategic architect of performance to have a real business impact in an AI-accelerated world. KEY TAKEAWAYS · Currently, the real gap is misaligned systems, governance, and funding. · As AI takes over declarative and procedural work, L&D must shift from compliance and content to performance, judgement, and stakeholder capability. · AI collapses design and development effort; the opportunity is to reinvest at the edges in performance consulting, measurement, and capability architecture. It gives us more impact. · Owning the organisation’s capability operating system is L&D’s path to lasting relevance in an AI‑driven workplace. BEST MOMENTS “The ambition is really clear. It's just the execution, the systems, and the governance that are holding people back.” “I think it (AI) inverts it, and it maybe even flattens the bell curve.” “If we don't have a seat going forward, it's because we didn't either take it or we didn't show up.” Read the 2026 Learning Transformation Benchmark report for yourself, here: https://www.niit.com/en/learning-outsourcing/news-details/niitmts-stcharles-announce-2026-global-learning-transformation-benchmark-survey-report/ Larry Durham Bio Larry Durham has spent 30 years helping organizations strengthen talent development, partnering with global professional services firms and Fortune 500 companies to deliver measurable business outcomes. He has worked in more than 30 countries as a consultant, facilitator, and speaker. Larry is President of St. Charles Consulting Group and previously led PwC's Learning Practice within Human Capital Advisory Services. His recent work includes developing AI strategies for learning organizations, redesigning learning operating models, and aligning learning with business, diversity, and performance goals. Larry hosts The HIVE podcast, co-authored The Talent-Fueled Enterprise, and is currently co-authoring The Judgment Void: How AI is Dismantling the One Human Capability It Cannot Replace. https://www.linkedin.com/in/larrydurham Jonathan Eighteen Bio Jonathan Eighteen is a transformation expert who helps leading organizations evolve learning, leadership, and talent strategies to improve performance. He has worked across complex public and private sector organizations in the UK, US, and globally, with deep expertise in learning operating models and organizational transformation. He has led large-scale learning function transformations, including strategy, governance, restructuring, technology modernization, and managed services transitions. Jonathan also helped lead Deloitte's research on skills-based organizations and later commissioned NIIT research on skills. He has since advised multiple organizations on designing and implementing skills-based talent strategies. https://www.linkedin.com/in/jonathan-eighteen-5293396/ VALUABLE RESOURCES · https://twitter.com/davidinlearning · https://www.linkedin.com/in/davidjameslinkedin · https://360learning.com/the-l-and-d-collective · L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    52 分
  • Running L&D Like a Business with Tracie Cantu

    Running L&D Like a Business with Tracie Cantu
    2026/07/20
    In this episode of The Learning & Development Podcast, David James is joined by Tracie Cantu to discuss her book Running L&D Like a Business. Tracie shares the L&D leadership experience that shaped her perspective and what compelled her to write the book. They explore what it truly means to run L&D like a business and why this mindset is so often missing, before diving into the Learning Operations Business Model and its four core components, and the three buckets of the Learning Operations Blueprint. Tracie unpacks the important distinction between the "customer" and the "consumer" of learning, explains what good governance looks like without it becoming bureaucracy, and makes the case for prioritising people and process before technology. Tracie also shares her advocacy for a go-to-market strategy for internal learning initiatives and closes with practical advice for listeners on where and how to begin applying these frameworks in their own organisations. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS L&D’s challenge isn’t talent or effort, it´s a weak operating model - regardless of the industry. Treating L&D as a business function is what fixes this problem. Every initiative must tie clearly to helping the organisation make money, save money or reduce risk, while still delivering a fit‑for‑purpose learner experience. High‑impact programmes are launched, not just built apply go‑to‑market thinking, marketing assets and find champions to demonstrate the benefits so that your great work doesn’t become shelfware. BEST MOMENTS "Our job is to help them make money, save money, and reduce risk - if we´re not, then it´s not aligned to the business goals." "Build it and they will come. That is bulls**t. They will not come....because we are not marketing it." "We should be anchoring every training we have to that high customer value." Tracie Cantu Bio Tracie Cantu, MHRM, CPTD is a recognised expert in learning operations and technology with more than two decades of experience leading and transforming enterprise L&D functions. Her career spans aviation, government, retail, and tech, including senior roles such as Director of Learning Technology at Whole Foods Market (Amazon), Head of Learning Ecosystems at Meta, and L&D leadership at Atlassian. Today she serves as CEO and Chief Learning Strategist at Your CLO, where she partners with CHROs, COOs, and senior L&D leaders to modernise learning operations, optimise technology ecosystems, and implement scalable processes that drive measurable business impact. A sought-after international speaker, Tracie regularly presents at major industry events including ATD and Learning Technologies UK. She is the author of Running L&D Like a Business https://www.linkedin.com/in/traciemcantu/ https://www.yourclo.net/ Running L&D Like a Business Book - https://www.yourclo.net/running-l-d-like-a-business VALUABLE RESOURCES L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David James David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT METHOD Twitter:  https://twitter.com/davidinlearning LinkedIn: https://www.linkedin.com/in/davidjameslinkedin L&D Collective: https://360learning.com/the-l-and-d-collective Blog: https://360learning.com/blog L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    48 分
  • The Frontline Enablement Playbook: Bridging the Gap for the World’s Most Essential Workforce with JD Dillon

    The Frontline Enablement Playbook: Bridging the Gap for the World’s Most Essential Workforce with JD Dillon
    2026/07/07
    In this episode of The Learning & Development Podcast, David James is joined by JD Dillon to celebrate the launch of his new book, The Frontline Enablement Playbook. They explore why the traditional L&D toolkit often fails the deskless workforce and how JD’s experience at Disney helped shape a more grounded, practical philosophy for supporting those whose "office" is a shop floor, a hospital wing, or a delivery vehicle. JD reflects on the shift from digital accessibility to true operational enablement, arguing that L&D must stop asking how to get workers onto a desktop and start asking how to deliver value in the flow of demanding, high-pressure work. They delve into the impact of AI on frontline development, the necessity of data-driven strategies, and how to empower overstretched frontline managers to support their teams. JD provides a roadmap for evolving L&D from a corporate function into a vital support system that recognises skills, respects time, and drives genuine organisational performance. Take your L&D to the next level Take advantage of thousands of hours of analysis. Hundreds of conversations with industry innovators and 25+ years of hands-on global L&D leadership. It's all distilled into one framework to help you level up L&D. Access the L&D Maturity Model here - https://360learning.com/maturity-model KEY TAKEAWAYS Frontline enablement means shifting L&D’s focus from learning outputs to helping people do their jobs in time‑starved, heavily measured operations. Build genuine community - start by helping overwhelmed managers succeed. Technology and AI only add value when they’re grounded in real workflows, hardware constraints, and operational data. Leverage the rich data around frontline roles. BEST MOMENTS “I'm not here to help people learn, I'm here to help people do - to help the organisation achieve by the everyday performance of the people who are doing the heavy lifting.” “The strongest frontline teams work in service of one another, in service of a shared success, in service of a pride in doing the job well and doing the job well together.” JD Dillon Bio JD Dillon began his career on the frontline, leading teams in theme parks, movie theatres, and contact centres. These roles shaped his understanding of how people learn, perform, and succeed in fast-paced environments. Over the past 25 years, JD has become a leading voice in frontline enablement, holding operations, marketing, and talent development roles with global organisations including Disney, AMC, and Kaplan. He has helped shape strategy, technology, and services that empower millions of frontline workers across industries such as retail, food service, hospitality, logistics, and financial services. A respected author, content creator, and keynote speaker, JD advises organisations on frontline performance strategy, ecosystem design, and AI-enabled solutions. His latest book, The Frontline Enablement Playbook – Equip Your Deskless Workforce to Power Organizational Performance, is a blueprint for rethinking how organisations engage and empower deskless workers. https://www.linkedin.com/in/jddillon/ Frontline Enablement Playbook - Equip Your Deskless Workforce to Power Organiaztional Performance, https://jddillon.com/ VALUABLE RESOURCES L&D Master Class Series: https://360learning.com/blog/l-and-d-masterclass-home ABOUT THE HOST David has been a People Development professional for more than 20 years, most notably as Director of Talent, Learning & OD for The Walt Disney Company across Europe, the Middle East & Africa. As well as being the Chief Learning Officer at 360Learning, David is a prominent writer and speaker on topics around modern and digital L&D. CONTACT https://twitter.com/davidinlearning https://www.linkedin.com/in/davidjameslinkedin https://360learning.com/the-l-and-d-collective This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    54 分
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