When a problem arises at work, it is tempting to move straight to the plan. But before deciding what to do next, we need to understand what is really going on for the person involved.

In this episode, Nicola explores the H in the SHIFT Practice: Human. She looks at what can be missed when we focus only on the practical problem, why the working environment matters, and how understanding the person can lead to more realistic actions.

Find out more about the SHIFT Practice and Nicola’s coaching at nmcandc.com.

Hosted by Nicola Martin FBCS, Career and Leadership Coach for people in technology. Visit nmcandc.com to learn more about coaching, speaking and The Leadership Shift newsletter.

Every good decision starts with understanding the situation. In this first SHIFT in Practice episode, Nicola Martin explores why slowing down and asking better questions can lead to better leadership and career decisions.

Hosted by Nicola Martin FBCS, Career and Leadership Coach for people in technology. Visit nmcandc.com to learn more about coaching, speaking and The Leadership Shift newsletter.