What separates someone who simply works in luxury from someone who truly belongs in it?

Luxury has its own unwritten rules. From body language and communication to elegance, confidence and the art of exceptional client service, these invisible codes shape how professionals are perceived inside the world’s leading luxury houses.

In this episode, host Emilia Simonin speaks with Cyril Mitilian, former Paris Opera Ballet soloist, who has worked with luxury maisons including Louis Vuitton and Berluti, about what it really takes to embody luxury.

Drawing on his experience in elite ballet and the luxury industry, Cyril explores how discipline, presence, cultural awareness and attention to detail transform ordinary interactions into exceptional luxury experiences.

The conversation also offers a fascinating perspective for professionals from the performing and cultural arts considering a transition into the business of luxury, revealing how skills developed in artistic environments can translate into valuable professional strengths.

Whether you’re building a career in luxury, working in luxury retail, transitioning from the arts or simply looking to elevate your professional presence, this conversation explores the codes that are rarely taught but essential to understand.

(00:00:30) Introduction to Cyril Mitilian

(00:01:39) Unlocking the invisible codes of luxury

(00:03:20) Body language and presence in client service

(00:07:40) Transforming effort into emotion

(00:10:40) Key strengths transferred from ballet to business

(00:12:40) Defining excellence and the collective mindset

(00:18:00) The essence of French elegance

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