Michael hosts a special panel episode of the Top Voice Podcast with Zensai leaders Nina Carøe (Chief Human Success Officer), Robin Daniels (Chief Business Officer, repeat guest), and CEO Rasmus Holst to discuss their book The Human Success Playbook and the future of the human-AI experience at work. They explain why Zensai positions itself around “human success” rather than traditional HR, focusing on building high-performance teams through learning, performance, and engagement, and introducing a Human Success Score to give executives a shared language. The conversation covers constant change since COVID, disengagement trends, treating AI as a tool and potential “team member,” and the need for clarity to avoid chaos. They contrast old hierarchical structures with a value-stream “diamond,” emphasize simple values (“human” and “success”), and share practical leadership advice, ending with where to find the book on Amazon and connect via LinkedIn and zensai.com.

Timestamps:
00:24 Welcome and First Panel
01:25 Meet the Guests
03:55 What Zensai Does
05:30 Why Human Success Now
07:06 From HR to Human Success
09:45 Inside the Human Success Playbook
12:11 CEO View No Map for AI
15:40 Chief Human Success Officer
20:33 Culture AI and Clarity
25:36 Hard Choices and Governance
26:17 Hard Cuts vs People
26:58 Why Teams Win
28:43 Rethinking Value Creation
30:15 Map Not GPS Leadership
31:47 From Hierarchy to Diamond
33:48 Values Human and Success
36:58 Why a Leadership Fable
40:38 One Action This Week
42:34 Sensei Future Vision
45:00 Unlearning for AI
47:15 Where to Find the Book
47:50 Closing Thanks and Wrap

Connect with Zensai panel:
https://zensai.com/
https://www.linkedin.com/in/rasmusholst/
https://www.linkedin.com/in/ninaelisabethcaroe/
https://www.linkedin.com/in/robingdaniels/

Michael's National Workforce Study on Change Management:
https://www.michaeljlopez.coach/research