HR expert Erica Butler shares how leaders can rebuild trust, improve culture, and foster inclusion through authentic listening and consistent action on The Human Factor.

• (00:00:00) - The Human Factor
• (00:00:30) - The Human Factor
• (00:01:07) - What Happens to a Company Culture When Employees Don't Feel Heard
• (00:03:15) - How to Change a Toxic Work Environment
• (00:05:05) - Employees Need Anonymous Feedback
• (00:06:49) - 5 small steps a leader can take to improve how they listen
• (00:09:48) - The Human Factor: Diversity and Intercultural Intelligence
• (00:12:28) - What Does Inclusion Really Look Like?
• (00:13:53) - Undoing unconscious bias in hiring and promotions
• (00:16:01) - What are some of the practical ways to make the Diversity Initiative more
• (00:18:28) - Cultural Intelligence
• (00:22:33) - The Human Factor: Should Businesses Treat HR as an Administrative Department
• (00:25:01) - Are HR Leaders Becoming More Than Compliance Enforcers?
• (00:27:16) - How a Strategic HR Person helped a company succeed or scale
• (00:29:57) - How to Manage HR in a Small Company
• (00:32:42) - What Should an HR Team Prioritize?
• (00:36:03) - The Human Factor
• (00:36:49) - Why is Trust so Hard to Rebuild in a Broken Workplace
• (00:38:33) - What are some signals that a team doesn't trust its leadership?
• (00:39:49) - How to Earn Back the Employee Trust
• (00:44:31) - What Can a Leader Do to Change a damaged Culture?
• (00:46:28) - Humanization in the Human Factor

From wire fraud to a flipped generator, Andrew McCain rebuilt with grit, leadership, and hustle. Learn how purpose and people power success on The Human Factor via Now Media.

Veteran Paul Peters reveals how to turn pain into purpose, build confidence, and master your emotions to lead with impact. Watch now on The Human Factor with Kimberly Diamond via Now Media.

• (00:00:00) - The Human Factor
• (00:00:46) - Living On Auto-Pilot
• (00:03:22) - How to Manage Your Life
• (00:07:05) - Why I Write Why
• (00:10:56) - Paul Peterson: How to Strive for Purpose in a Challeng
• (00:13:13) - Paul Peters: Why I'm Unfulfilled Inside
• (00:16:28) - Exploring Your Purpose in Life
• (00:19:50) - What questions should leaders ask to find their values?
• (00:22:13) - What First Step Helped People Cope Down the Wrong Ladder
• (00:24:45) - Paul Peterson: How to Engage Teams in Success with Purpose
• (00:27:37) - Courage and the Need for It
• (00:31:04) - How to Distinguish Helpful Criticism from Hurt Opinion
• (00:32:13) - What small steps can someone do to build confidence before they do a
• (00:36:26) - Paul Peters on Progress vs. Perfection
• (00:38:33) - Using Your Pain as a Fuel for Change
• (00:43:25) - How Storytelling Helped People Heal
• (00:45:57) - Forgiveness of Self and Others Through Journaling
• (00:51:21) - A Taste of Paul's