『The Hotelier Helpcast』のカバーアート

The Hotelier Helpcast

The Hotelier Helpcast

著者： Gerry MacPherson
無料で聴く

概要

 Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!Copyright@Keystone Hospitality Property Development | All Rights Reserved マネジメント・リーダーシップ リーダーシップ 出世 就職活動 経済学
エピソード
  • Are You Working On Your Hotel Business or Just In It?-109

    Are You Working On Your Hotel Business or Just In It?-109
    2026/02/10

    Sign up to the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar.

    https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d


    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download


    Busy, Tired, and Still Stuck? A Clarity Wake-Up for Hotel Owners


    If you run an independent hotel and feel busy but not better, this episode is for you. We explore why hotel owners often confuse effort with progress — and how clarity changes that. This conversation isn’t about working harder or fixing everything. It’s about seeing your role clearly, understanding why hotels consume attention, and finding relief without pressure.

    Timestamped Outline

    • 00:00 Recognition: the “normal day” problem
    • 03:00 Naming the real issue
    • 08:00 Why hotels create confusion
    • 14:00 Reframing owner work
    • 22:00 A simple clarity framework
    • 30:00 Why busy owners feel stuck
    • 38:00 The hidden cost of immersion
    • 45:00 One practical shift
    • 52:00 What this episode is not
    • 58:00 Gentle close

    #HotelBusiness #HotelOwnerTips #WorkOnNotIn #IndependentHotelier HotelierMindset #HotelGrowth #HospitalitySuccess #SmallHotelSystems #TimeFreedomHotelier #HotelierHelpcast #HotelManagementSimplified


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON HOTELIER HELPCAST.COM (PUBLISHED ON FEBRUARY 12TH, 2026)
    https://hotelierhelpcast.com/2026/02/are-you-working-on-your-hotel-business-or-just-in-it-109

    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download

    🎓 Find hotel templates & checklists inside “The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress” course→ https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-90-days-to-more-bookings-more-time-and-less-stress/

    Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/

    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8811511/
    Facebook — https://www.facebook.com/groups/thehotelierhelpcast


    Say hi on social
    LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/

    Facebook — https://www.facebook.com/hotelhelpcast/

    Instagram — https://www.instagram.com/hotelierhelpcast/

    BlueSky — @hotelhelpcast.bsky.social


    Listen to The Hotelier Helpcast PODCAST here
    https://hotelierhelpcast.com/Podcast


    YouTube Channel (EPISODE PUBLISHED ON FEBRUARY 12TH, 2026)
    https://www.youtube.com/@HotelierHelpcast


    A Division of Keystone Hospitality Property Development

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    14 分
  • How to Spot Hotel Burnout Before It Wrecks Your Property-108

    How to Spot Hotel Burnout Before It Wrecks Your Property-108
    2026/02/03

    Sign up to the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar.

    https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d


    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download


    Hotel Owner Burnout: The Quiet Warning Signs (Episode 108)


    Hotel owner burnout rarely arrives with drama. It slips in through normal days that feel heavier than they should. In Episode 108, we name the real weight behind hotel stress (mental load), explain why guilt keeps owners silent, and show how burnout bends judgement before results. This is Overwhelm-era support: recognition, relief, and calm.

    Timestamped outline

    • 0:00 Opening recognition
    • 2:00 Naming the real problem
    • 6:00 Reframe the story
    • 14:00 One gentle shift (notice, don’t fix)
    • 18:00 Gentle CTA
    • 19:00 Continuity close

    #HotelBurnout #HospitalityBurnout #HotelOwnerLife #IndependentHotel #SmallHotelOwner #HotelManagement #HotelierHelpcast #HospitalityStress #BoutiqueHotel #HotelLeadership


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON HOTELIER HELPCAST.COM (PUBLISHED ON FEBRUARY 5TH, 2026)
    https://hotelierhelpcast.com/2026/02/how-to-spot-hotel-burnout-before-it-wrecks-your-property-108

    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download

    🎓 Find hotel templates & checklists inside “The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress” course→ https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-90-days-to-more-bookings-more-time-and-less-stress/

    Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/


    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8811511/
    Facebook — https://www.facebook.com/groups/thehotelierhelpcast


    Say hi on social
    LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/

    Facebook — https://www.facebook.com/hotelhelpcast/

    Instagram — https://www.instagram.com/hotelierhelpcast/

    BlueSky — @hotelhelpcast.bsky.social


    Listen to The Hotelier Helpcast PODCAST here
    https://hotelierhelpcast.com/Podcast


    YouTube Channel (EPISODE PUBLISHED ON FEBRUARY 5TH, 2026)
    https://www.youtube.com/@HotelierHelpcast


    A Division of Keystone Hospitality Property Development

    続きを読む 一部表示
    12 分
  • How Can Small Guest Experience Changes Boost Hotel Reviews?-107

    How Can Small Guest Experience Changes Boost Hotel Reviews?-107
    2026/01/29

    Sign up to the Free “FROM CHAOS TO CONTROL: The 3 Fixes Every Hotel Owner Needs” webinar.

    https://app.meetvio.com/webinar/registration/68c02baf2457d0900f831e6d


    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download


    Why Guests Remember Moments, Not Money


    If your hotel delivers great service but reviews feel average, this episode is for you. We explore how small guest experience changes — not upgrades — drive stronger reviews, calmer operations, and repeat bookings. No fluff. Just practical clarity.


    Timestamps:
    00:00 The flat review problem
    02:10 Invisible effort guests notice
    04:45 Clarity beats luxury
    07:20 The check-in moment
    09:30 Anticipation over apology
    12:00 One question that outperforms surveys
    14:10 Takeaways

    #guest experience #IndependentHotels #HotelOwners #GuestExperience #HospitalityTips #BoutiqueHotels #HotelManagement #HotelReviews #HospitalityBusiness #HotelierHelpcast


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2026/01/how-can-small-guest-experience-changes-boost-hotel-reviews-107

    Grab your copy of the free “Your Independent Hotel Blueprint”.
    https://hotelierhelpcast.com/hotelier-helpcast-pdf-download

    🎓 Find hotel templates & checklists inside “The Hotel Owner’s Roadmap: 90 Days to More Bookings, More Time, & Less Stress” course→ https://courses.keystonehospitalitydevelopment.com/course/the-hotel-owners-roadmap-90-days-to-more-bookings-more-time-and-less-stress/

    Gerry MacPherson LinkedIn Profile — https://www.linkedin.com/in/gerrymacpherson/


    Join one of our groups
    LinkedIn — https://www.linkedin.com/groups/8811511/
    Facebook — https://www.facebook.com/groups/thehotelierhelpcast


    Say hi on social
    LinkedIn — https://www.linkedin.com/company/hotelier-helpcast/

    Facebook — https://www.facebook.com/hotelhelpcast/

    Instagram — https://www.instagram.com/hotelierhelpcast/

    BlueSky — @hotelhelpcast.bsky.social


    Listen to The Hotelier Helpcast PODCAST here
    https://hotelierhelpcast.com/Podcast


    YouTube Channel
    https://www.youtube.com/@HotelierHelpcast


    A Division of Keystone Hospitality Property Development

    続きを読む 一部表示
    7 分
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