What role should physician leaders play in infection prevention? And what are practical ways to bring a host of teams — including environmental services, sterile processing, pharmacy, and frontline clinicians — all to the same table to create one coordinated quality and safety framework?

Answering these questions and more is Ebony Alford (MPH, CIC), an infection prevention application support specialist at Inovalon. She joins the PSQH Podcast of HealthLeaders, the place for peer-sourced and solution-focused insights for healthcare leaders.

Tune in now!

• (00:00:03) - Introduction and Guest Welcome
• (00:00:39) - Ebony's Career Path into Infection Prevention
• (00:02:48) - Joining Inovalon
• (00:03:14) - Building a Culture of Shared Accountability
• (00:04:42) - Engaging Physician Leaders in Infection Prevention
• (00:06:13) - Turning Physicians into Champions
• (00:07:46) - Sharing Metrics to Motivate Without Defensiveness
• (00:09:53) - Unit vs Individual Level Data Sharing
• (00:11:42) - Peer Review and Just Culture
• (00:13:25) - Coordinating Cross-Department Teams
• (00:15:51) - Making All Teams Feel Like Equal Partners
• (00:17:23) - Communication Strategies for Frontline Staff
• (00:20:19) - Recognition Programs and Positive Culture
• (00:22:50) - Sustained Leadership Support and Goals
• (00:24:21) - Beyond Infection Prevention Week
• (00:26:26) - Looking Ahead: Inovalon's 2027 Plans
• (00:27:51) - Closing Remarks