In this episode, Jimmy sits down with Charlie Zlatkoz of Pleasant Car Care to talk about the journey from technician to shop owner—and why that leap requires a totally different mindset. They dive into the concept of "auto hospitality," fixing process bottlenecks, hiring the right team, and the power of saying yes to customers. Whether you're running a shop or just passionate about business, this episode is packed with real-world insights and game-changing advice

In this episode, Jimmy Purdy sits down with leadership coach Josh Parnell of Limitless Leadership to unpack what it really takes to grow as a leader—both in the shop and in life. From mastering communication and the power of one-on-ones, to balancing recognition with accountability, Josh shares practical strategies that drive team engagement, improve performance, and even restore relationships at home.

Together, Jimmy and Josh dive into imposter syndrome, the importance of repetition and practice, work-life “rhythm,” and why investing in people beats chasing quick fixes. Whether you’re a shop owner, a team leader, or just someone striving to lead better, this conversation is packed with insights, quotes, and stories that will inspire you to take action.

In this episode, Felipe shares how his AI-powered tool seamlessly integrates with CRMs to capture, analyze, and leverage real customer conversations. From recording interactions to providing actionable insights, Felipe explains how advisors and sales teams can boost productivity, strengthen client relationships, and make data-driven decisions—all without disrupting their workflow. We also talk about the challenges of working with less-than-perfect internet, the humor in everyday names, and the exciting possibilities of AI in customer engagement.