Martin Rückert, Chief AI Officer at Tallence, discusses:

- Thor Voice AI as a network-native platform that embeds AI directly into telecom voice infrastructure without apps or middleware

- How real-time AI enables live call understanding and responses through speech-to-text, intent recognition, and text-to-speech

- How telcos can use voice AI to automate customer support, enable voice concierge services, and execute real-time tasks during calls

- The importance of carrier-grade reliability, low latency, and operator-controlled deployment for large-scale rollout

- The broader shift toward voice becoming a primary interface for AI-powered, intent-driven telecom services

To learn more, visit www.tallence.com

In this podcast, Ravi Karthik, Chief Growth Officer of ACT Fibernet discusses:

• The company's recent win at The Fast Mode Awards 2025 as AI & GenAI Pioneer
• How the surge in connected devices post-pandemic is reshaping home Wi-Fi demands
• How ACT’s AI-powered Smart Wi-Fi optimizes performance based on devices, usage, and home environments
• The role of edge, collective, and behavioral AI in delivering continuous network improvements
• How improved connectivity is reducing churn and driving upgrades while being offered to all customers

To learn more, visit www.actcorp.in

Martin Rückert, Chief AI Officer at Tallence discusses:

1. The Tallence Knowledge Graph and its core components

2. Operational challenges in today’s telco environments that the Knowledge Graph is designed to solve

3. Telecom domains seeing immediate impact from the Knowledge Graph

4. Key prerequisites for CSPs to successfully deploy and scale a Knowledge Graph

5. How the Knowledge Graph acts as a foundation for AI, specifically in providing the context and explainability that AI systems need

6. How Agentic AI capabilities interact with the Knowledge Graph to move from insight to action

7. Examples where the combination of Knowledge Graph and Agentic AI is already enabling autonomous or semi-autonomous operations in live telco environments

8. The future evolution of this architecture—combining Knowledge Graphs and Agentic AI—to support real-time, intent-driven networks and fully autonomous operations

To learn more, visit www.tallence.com

In this podcast, Pascal Menezes, CTO of Mplify, and Mick Moss, Senior Director of Product Management at TransUnion, discuss:

- The challenges of agentic AI, including billions of autonomous agents making decisions, and the need for identity, authorization, and zero-trust policies

- Why over 88% of individuals avoid answering calls from unknown numbers and how verified identities can rebuild trust in voice communications

- How TransUnion’s trusted call solutions and industry standards like STIR/SHAKEN help authenticate enterprises and block fraudulent or spoofed calls

- The importance of global standards and network APIs (e.g., Chimera) in securing AI workflows, messaging, and IoT communications

- The vision of a fully connected, AI-driven ecosystem where secure identity and collaboration enable safe, seamless interactions across networks, devices, and applications

To learn more, visit www.transunion.com.

In this podcast, Mick Moss, Senior Director of Product Management at TransUnion, discusses:

- The company’s recent recognition at the Fast Mode Awards 2025 as Digital Identity Innovator

- The journey behind TransUnion’s Branded Call Display (BCD) solution and its role in transforming how consumers perceive incoming calls

- The growing challenge of spam and unanswered calls, and why establishing trust in voice communications is critical

- How BCD enables verified business identity to be displayed seamlessly on mobile devices via carrier networks

- Real-world impact, including improved answer rates, stronger customer engagement, and enhanced customer experience

To learn more, visit www.transunion.com

In this podcast, Tyler Merritt, Chief Technology Officer of UneeQ discusses:

- The biggest gaps and challenges in today’s telecom customer service experience

- What AI Digital Humans are, and how they can help address these challenges

- How human employees can learn from interacting or training with AI Digital Humans

To learn more, visit www.digitalhumans.com

In this podcast, Cliff Holsenbeck, Co-Founder of GCH Technologies discusses:

- Why today’s messaging infrastructure is no longer keeping up with the needs of carriers and enterprises

- What steps the industry needs to take next to support new messaging formats like RBM

- How GCH Technologies is helping telcos build a more efficient and secure messaging system

To learn more, visit gchtech.com

In this podcast, Anurag Lal, CEO and President of NetSfere discusses:

- The biggest communication gaps hospitals face today when relying on traditional messaging tools

- How NetSfere’s secure communication platform addresses compliance requirements while maintaining efficiency

- How NetSfere’s AWS hosting in-country enhances both data sovereignty and security for healthcare providers

- How dthe use of AI and GenAI in communication platforms like NetSfere’s is shaping the future of healthcare and patient outcomes

To learn more, visit netsfere.com