Why Your Team Doesn't Take Ownership (And What Causes It)

Most service business owners have said some version ofthis: I've got good people, they work hard, but nothing moves unless I push it.

It's easy to read that as a people problem. Usually itisn't. A team that has stopped taking ownership has almost always been taught to stop, by the way the business is run.

In this episode, Rich breaks down what ownership actuallyis, the four things that quietly kill it, and what genuinely starts to change it.

In this episode, Rich covers:

• The difference between compliance and ownership, andthe simple test that tells them apart

• Why accountability without authority guarantees peoplewill check everything with you first

• How rescuing your team teaches them to hold on lesstightly

• Why shared accountability usually means nobody owns it

• What to do the next time someone makes a call you wouldnot have made

• The Reflection Question of the Week

This is episode two in The Leadership Ceiling series,for service business owners who want a team that brings them positions, not questions.

Work with Rich: everettcoaching.com

How to Tell When You've Become the Ceiling in Your Own Business

Every growing business eventually reaches a point where it needs more than one person can personally hold. That point is your leadership ceiling, and hitting it isn't a failure. It's a stage.

The problem is that most owners go looking for the ceiling in their numbers, when it shows up in their team months earlier.

In this episode, Rich breaks down what a leadership ceiling actually is, the five signs you've become one, and the three things that genuinely raise it.

In this episode, Rich covers:

• What a leadership ceiling really is, and why it's about complexity, not hours
• The five signs the ceiling has already arrived, all of them visible in your team
• Why delegating tasks doesn't work if the decisions stay with you
• The three things that actually raise the ceiling, and the order to do them in
• The Reflection Question of the Week, one question worth sitting with honestly

This is the first episode in The Leadership Ceiling series, for service business owners who can feel the business straining against something and want to know what it is.

Work with Rich: everettcoaching.com

The Identity Shift Every Service Business Owner Has to Make

Most service businesses start because someone was brilliant at something.

That skill became the business. And for a while, the identity that came with it, 'I am the person who does the work', was exactly what was needed.

But at some point, the business needs something different from its owner. Not the best technician. A leader. And making that shift, in identity, not just in time management, is one of the hardest and most important things a service business owner can do.

In this episode, Rich covers:

The identity most service business owners start with, and why it works at first

The three ways that identity becomes a ceiling as the business grows

What the shift from technician to leader actually involves, and what it feels like to make it

This is the closing episode of the Owner's Inner Game series, and the one that ties everything together.

Work with Rich: everettcoaching.com