The Dream vs The Deposit
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The Dream vs The Deposit
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Some clients don't know what they want — but the ones who know exactly what they want aren't always easier. In this episode, Melissa Odom, owner of Trouvaille Discoveries, unpacks why budget is often the thing that breaks a dream itinerary: passenger fees after the first two travelers, package restrictions that clash with expectations, and promotions that set a fixed idea of cost before reality sets in. She also talks about the hardest part of the job that has nothing to do with logistics — delivering a "no" without making someone feel defeated when a piece of their dream trip just isn't possible.
Off the Script is hosted by Melissa Odom, owner of Trouvaille Discoveries, a cruise and travel advisory specializing in Alaska, group travel, and multi-generational trips.
Find Melissa : www.trouvaillediscoveries.com
Instagram: @melissa_latonodom
Facebook: www.facebook.com/melissalatonodom
Linkedin: www.linkedin.com/in/melissa-odom-35bab7127