Key Topics:

• How sudden insurance and policy changes disrupt patients and providers
• The importance of prevention and primary care in lowering long-term costs
• What fully staffed care teams look like and why they matter
• Balancing productivity and patient-centered care
• Why disruption is necessary for a healthier future
• Takeaway: Healthcare continues to be shaped more by profit and red tape than by prevention and patient outcomes. But with innovative care models and a relentless focus on what patients truly need, leaders can shift the system toward better health and lower costs.

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• What Health Connectors are and why they matter.
• The danger of a provider-centered workflow—and how to avoid it.
• Real examples of how proactive home visits catch problems early.
• Why vital signs can be the key to preventing 50% of heart attacks.
• The culture shift needed: salaried roles with responsibility, not clock-in/clock-out mindsets.
• Scott’s challenge to all healthcare workers: “Go see your damn patients.”

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• Scott shares a story about meeting a compliance pharmacist who unexpectedly became the solution to a major organizational challenge.
• The importance of pharmacy compliance and direct-to-manufacturer drug purchasing.
• Why God’s timing plays a role in healthcare growth and leadership decisions.
• The danger of miscommunication across facilities and how to “season” a team for long-term effectiveness.
• How leaders can emerge from any position — from providers to CNAs to medical assistants.
• Why job descriptions must be clear, but leadership requires flexibility.

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