Everyone's been telling you to add schema markup to your website so AI tools start recommending your practice. New research says that's not what's actually happening — and if it's the centerpiece of your AI visibility strategy, you're solving the wrong problem.

In this episode of "The Dental Marketing Mix," DentalScapes co-founder Dan Brian breaks down a rigorous new study tracking 1,885 web pages that added schema markup — and what it reveals about what actually gets a dental practice cited by ChatGPT, Google AI Overviews, and Google AI Mode. Spoiler: it's not hiding in your website's code.

In this episode, you'll learn:

• What a major new study found when it tested schema markup's real impact on AI citations across three platforms
• Why AI tools are reading your website differently than you'd expect — and why that changes everything about "AI SEO"
• Where schema markup still earns its place, even though it's not the growth lever it's been sold as
• The actual factors driving which dental practices get recommended by AI — and why they're the same fundamentals that have always driven good SEO
• Four concrete steps to take right now to improve your practice's real AI visibility

Ready to find out where your practice actually stands with AI and traditional search? Head to dentalscapes.com/start for a free strategy call.

Check out the full show notes: https://dentalscapes.com/resources/blog/schema-and-what-actually-drives-ai-visibility-for-dental-practices

You've built a practice that works. Strong reputation, full schedule, hundreds of five-star reviews. Now you're opening a second location twelve miles across town — so how much of that actually comes with you?

Almost none of it.

In this episode of the Dental Marketing Mix, Dan Brian breaks down why local visibility is tied to a physical address rather than a brand name, and why the marketing side of a second location is consistently the piece practice owners underestimate. It's not a branch of what you already have. It's a second startup — and treating it like an expansion is what turns a nine-month ramp into a twenty-month one.

In this episode:

• Why your reviews, rankings, and search authority don't transfer to a new address — and why AI-driven search makes a thin footprint even more costly
• The 60–90 day pre-opening window most practices miss, and what needs to happen in it
• Why copying your existing service pages for the new location actively suppresses one of your offices
• One website or two? The clear answer for most practices, and the one exception
• Why your new location needs a bigger marketing budget than your established one — not half of it
• The blended-reporting trap that hides an underperforming location for months
• How close is too close? The cannibalization question to settle before you sign the lease
• Four concrete action steps to take before your doors open

Planning a second location — or already opened one that isn't ramping the way you expected? Book a free strategy call with our team at dentalscapes.com/start. We'll look at where things actually stand, what a realistic timeline looks like in your market, and where your highest-leverage moves are.

Check out the companion blog post: https://www.dentalscapes.com/resources/blog/how-to-market-a-second-dental-practice-location

What happens to client service in an age when marketing agencies can automate almost everything? In this episode of the Dental Marketing Mix, host and DentalScapes co-founder Dan Brian sits down with a very special guest: DentalScapes account manager Skylar Massengill.

Skylar shares her journey from managing social media behind the scenes to leading client relationships out front — and why, after three years of getting to know dental practices inside and out, she believes the human element is the one thing AI can't replace.

In this episode, you'll hear:

• Skylar's path from social media to account management — and why long-standing client relationships made the transition natural
• What separates quality account management from "par for the course" (hint: it's more than a monthly PDF report and a 48-hour email turnaround)
• How DentalScapes structures client service differently, with mid-month checkpoints, monthly strategy calls, and account managers who actually pick up the phone
• Why an AI-driven but human-led agency model matters — leaning into AI's power while keeping human eyes on strategy, content, and quality control
• Why there's no one-size-fits-all in dental marketing — every market, practice philosophy, and growth goal is different, from doubling in two years to simply keeping the chairs full
• Where client service is headed as AI continues to reshape the marketing industry

If you're a practice owner wondering whether your agency actually knows you — or just knows your website — this conversation is for you.

Ready to revamp your marketing? Get a free audit and strategy roadmap for your practice at dentalscapes.com/start.

Like what you heard? Please take a moment to leave us a review, and check out the companion blog post: https://www.dentalscapes.com/resources/blog/why-client-service-still-matters-in-dental-marketing