『The Customer Class』のカバーアート

The Customer Class

The Customer Class

著者： Laurence Vincent
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A podcast by Laurence Vincent about the people every business must find and keep.Copyright 2020 by Laurence Vincent マネジメント マネジメント・リーダーシップ マーケティング マーケティング・セールス 経済学
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  • Simplifying Innovation

    Simplifying Innovation
    2020/10/19

    Innovation gets a lot of press in the service of new products, but it is also a critical means to improving customer experiences and customer profitability. Christine Mauro, Director of Innovation at Saleforce shares insight on how to innovate through simplification.
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    19 分
  • Delivering on Critical Customer Needs

    Delivering on Critical Customer Needs
    2020/10/05

    Mahmee Co-Founder and CEO Melissa Hanna shares insights on how to constantly fine-tune a business model to deliver on critical customer needs while also addressing an important social mission.
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    19 分
  • The Loyalty Unicorn

    The Loyalty Unicorn
    2020/09/21

    While some marketers complain that loyal customers are as rare as unicorns, Sandeep Dube of Delta Air Lines argues that we may be in the golden era of customer loyalty.
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    21 分
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