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The Conscious Check In

The Conscious Check In

著者： Amy Wald
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The Conscious Check-In brings together the leaders who are shaping the future of travel and hospitality. Named a Top 40 Hospitality Podcast by the International Hospitality Institute, we spotlight visionaries behind unique destinations, unforgettable stays, and guest experiences that leave a lasting impact. Hosted by Amy Wald, founder of Greenluxe Inc., this podcast takes listeners behind the scenes of the world’s most inspiring eco-luxury hotels, forward-thinking resorts, and design-driven properties leading the shift toward regenerative travel. Through soulful, story-rich conversations with hoteliers, sustainability champions, and creative minds, each episode invites you to explore how purpose, beauty, and business can align to create unforgettable guest experiences—and a better world. Whether you're a hotel professional ready to future-proof your property, or a traveler in search of meaningful escapes, The Conscious Check-in is your guide to the people, places, and practices shaping the next generation of travel. ✨ Expect to hear about: Trailblazing sustainability programs & behind-the-scenes innovation Green certifications, wellness trends & planet-positive design Staff training, guest behavior shifts & building internal momentum Personal journeys from leaders redefining what luxury means today Every episode is a compass pointing toward a more intentional, experiential, and inspired future—for travelers and the industry alike. 🎧 Available on YouTube, Spotify, and Apple Podcast.Copyright 2026 Amy Wald マーケティング マーケティング・セールス 旅行記・解説 生物科学 社会科学 科学 経済学
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  • What Hotel Leaders Get Wrong About the Future of Travel | Costas Christ

    What Hotel Leaders Get Wrong About the Future of Travel | Costas Christ
    2026/07/24
    What if hotel leaders are misunderstanding what they are really selling?

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    Hotels aren’t simply selling rooms. They’re selling access to nature, culture, well-being, and a meaningful sense of place. So why has hospitality enthusiastically embraced wellness while continuing to shy away from sustainability?

    In this first episode of The Conscious Check-In: On the Road, recorded at The Palms Hotel & Spa in Miami Beach, Amy Wald sits down with globally recognized travel and conservation expert Costas Christ and Tanja Morariu, Director of Marketing and Head of Sustainability at The Palms Hotel and Spa, to explore what hospitality leaders may be missing about the future of travel.

    Timestamps / Episode Breakdown

    00:00:00 — Why is the future of travel inseparable from nature and culture?

    00:02:21 — Who is Costas Christ, and why has he spent decades defending the soul of travel?

    00:08:25 — What does greenwashing look like in hospitality today?

    00:10:08 — Why does the Serengeti matter to the future of responsible tourism?

    00:11:01 — What do travelers actually want from sustainable luxury travel?

    00:15:30 — Can marketing and sustainability work together in a hotel strategy?

    00:19:01 — Should sustainability sit inside marketing, operations, or its own department?

    00:23:34 — How do hotels build staff buy-in for sustainable practices?

    00:46:15 – About CleanCore

    Sponsored by

    CleanCore Aqueous Zone

    CleanCore helps hospitality teams clean and disinfect using aqueous ozone produced on-site—reducing reliance on conventional chemicals, recurring product orders, plastic packaging, and transportation emissions.

    Learn more about CleanCore’s hospitality pilot

    About Costas Christ

    Costas Christ is a globally recognized travel conservation expert, writer, and longtime advocate for responsible tourism. He has spent decades helping shape a more responsible future for the industry at the intersection of conservation, destination stewardship, and traveler education.

    His work demonstrates how exceptional travel experiences can help protect the people, cultures, and natural places that make travel meaningful.

    Key Links

    Connect with Costas Christ on LinkedIn

    Listen to this Podcast on Apple or Spotify:

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    Spotify

    Connect with us

    Partner with us

    LinkedIn

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    About Greenluxe

    1:1 with Amy

    About the podcast

    The Conscious Check-In is a Greenluxe podcast exploring the future of luxury hospitality, travel, and tourism through the lens of conservation, responsibility, and exceptional guest experiences.

    Hosted by Amy Wald, founder of Greenluxe, the show brings together hoteliers, travel leaders, conservation experts, and brand innovators to explore how better hospitality can build guest desire, brand trust, operational value, and measurable impact.

    Wherever you’re headed next—travel deeper, stay inspired.
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    1 時間 6 分
  • Why Miami Beach Is Winning More Business Travel

    Why Miami Beach Is Winning More Business Travel
    2026/07/17
    Is Business Travel in Miami Beach Becoming More Sustainable—and More Valuable for Planners?Presented by JupiterGet the latest sustainable hospitality news. Subscribe to our newsletter.This Greenluxe original is presented by Jupiter, creator of KeyGift—a branded, reusable hotel room key that helps hotels reduce plastic waste while elevating guest check-in into a thoughtful welcome gift for meeting and incentive attendees.Learn more about Jupiter and KeyGiftMiami Beach may be known for leisure and nightlife, but the destination has grown into something far more sophisticated for meetings, incentives and business travel.In this conversation, Amy Wald sits down with Marianne Schmidhofer, Director of Meeting & Convention Services at the Greater Miami Convention & Visitors Bureau, and Tanja Morariu, Director of Marketing and Head of Sustainability at The Palms Hotel & Spa.Together, they explore what planners now expect in RFPs, why greenwashing no longer works and how wellness, community impact, food-waste reduction, certification and destination stewardship are reshaping business travel.Hospitality and destination leaders will discover how credible sustainability can strengthen the guest experience, build trust and create long-term commercial value.Produced by Greenluxe Media in collaboration with the Greater Miami Convention & Visitors Bureau.Episode Breakdown00:00 — Why is Miami Beach rethinking business travel and its destination reputation?03:00 — What do meeting planners now expect from a responsible destination?07:35 — Why are RFPs demanding proof instead of greenwashing?09:25 — How does destination stewardship protect the bottom line?12:39 — What does wellness look like in modern meetings and incentives?18:50 — How did the pandemic accelerate Miami Beach’s evolution?25:37 — Can sustainability deliver measurable ROI for hotels and destinations?28:22 —Jupiter: Rethinking the hotel key card with KeyGift30:41 — How are Green Key certification and industry collaboration changing hospitality?34:29 — What responsible meeting trends are planners requesting now?37:07 - How MBCC has turned into an innovative world class convention center.39:25 — How should hotels rethink swag, sourcing and storytelling?40:08 — What will meeting and incentive planners no longer accept from hotels and destinations?Featured LeadersMarianne Schmidhofer, CMMDirector of Meeting & Convention Services, Greater Miami Convention & Visitors BureauMarianne works with planners, hotels, convention partners and community organizations to help create more responsible meetings and meaningful destination experiences throughout Greater Miami and Miami Beach.Tanja MorariuDirector of Marketing and Head of Sustainability, The Palms Hotel & SpaTanja brings marketing and sustainability together to communicate the hotel’s commitments credibly while strengthening its luxury guest experience and long-term positioning.Listen to this Podcast on Apple or Spotify:Apple PodcastsSpotifyExplore GreenluxeRequest the Greenluxe Media KitSchedule a conversation with AmyAbout GreenluxeGreenluxe explores how hotels and destinations can use nature, responsible hospitality and stronger storytelling to create more meaningful guest experiences and lasting commercial value.Through original films, executive conversations and The Conscious Check-In podcast, Greenluxe brings together hospitality leaders, destinations, planners and innovators shaping the future of travel.Wherever you’re headed next—travel deeper, stay inspired.
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    41 分
  • How 1 Hotels Reimagines Luxury Hotel Concierge | Michelle Exarhos

    How 1 Hotels Reimagines Luxury Hotel Concierge | Michelle Exarhos
    2026/06/12
    Sign up to our newsletterWhat is the future of the luxury hotel concierge in a world of AI, personalization, and rising traveler expectations? In this conversation, Amy Wald speaks with Michelle Exarhos, President of Les Clefs d’Or Denmark and an experienced luxury hotel concierge, about why concierge service remains one of hospitality’s most powerful differentiators. Michelle shares how she built her career across Four Seasons, Generator, Radisson, and 1 Hotels, and why great concierge work goes far beyond bookings. The episode explores human intuition, guest psychology, sustainable luxury storytelling, local sourcing, and why the best concierge teams can drive loyalty, revenue, and unforgettable guest experiences.Timestamps / Episode Breakdown00:00:40 — How did Michelle Exarhos build a career as a luxury hotel concierge?00:03:18 — What she learned from Four Seasons Beverly Hills and early luxury service?00:04:11 — How do you create local experiences that bring in guests and locals alike?00:07:31 — What is Les Clefs d’Or and why does it matter in luxury hospitality?00:15:09 — How does concierge community and service through friendship work globally?00:20:53 — Will AI replace the luxury hotel concierge?00:23:30 — How do great concierges anticipate needs and read guests quickly?00:31:27 — How does 1 Hotels balance sustainability with five-star luxury?00:33:20 — How do hotels avoid greenwashing and tell sustainability stories well?00:39:03 — How do local materials and design shape the guest experience?00:42:04 — What is the most memorable guest request a concierge can solve?00:47:07 — What skills do great concierges need that outsiders underestimate?00:52:04 — How can concierge teams generate revenue, not just service?00:54:29 — What animal energy best matches a modern concierge?Guest BioMichelle Exarhos is an award-winning luxury hospitality professional and President of Les Clefs d’Or Denmark, the international concierge organization known for its service ethos and global network. With more than a decade of concierge experience across leading hospitality brands, Michelle brings deep expertise in guest experience, local partnerships, operational agility, and the evolving role of concierge teams in sustainable luxury hotels.Key LinksConnect with the MichelleListen to this Podcast on Apple or Spotify:Apple PodcastsSpotifyConnect with us:Partner with usLinkedInInstagramAbout Greenluxe1:1 with AmyAbout The Conscious Check-InThe Conscious Check-In is a Greenluxe podcast exploring the future of sustainable luxury hospitality, travel, and tourism. Hosted by Amy Wald, founder of Greenluxe, the show brings together hoteliers, travel leaders, sustainability experts, and brand innovators to examine how responsible hospitality can create stronger guest experiences, deeper brand trust, operational value, and measurable impact. From conservation-led luxury and responsible tourism to guest loyalty, wellness, community, and the evolving expectations of modern travelers, each episode helps hospitality leaders turn sustainability into a smarter way to stay relevant.Wherever you’re headed next — travel deeper, stay inspired.
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    1 時間 1 分
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