The Cognitive Hesitation Window: Why Employees Hesitate Before They Resist | Part 4
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The Cognitive Hesitation Window: Why Employees Hesitate Before They Resist | Part 4
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What should a manager do when an employee is hesitant about change?
In Part 4 of The Cognitive Hesitation Window: Manager Interventions That Foster Psychological Safety, Dr. Kristy K. Taylor, SHRM-SCP shifts the focus from telling to coaching.
Instead of immediately trying to correct an employee’s thinking, leaders can slow down, listen, ask better questions, clarify concerns, and create space for employees to work through what the change means for them.
Sometimes the best leadership response isn’t having the answer. It’s asking the right question.
🎙️ Part 4 of 6 | Rx for Career Success Podcast
Watch Part 4 as we explore how managers can coach employees through uncertainty and create more productive conversations around change.
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