エピソード

  • The Pilot Trap: What Health Systems Get Wrong About Implementation
    2026/04/22
    Your pilot worked. You got approval to scale. Six weeks into full implementation, something is wrong: not catastrophically wrong, just wrong enough to make you wonder whether "it worked in the pilot" meant anything at all. In this episode, Dr. Sarah Matt breaks down the pilot trap: the gap between proving a tool works under controlled conditions and proving an organization is ready to run it under normal operating conditions. Pilots and implementations are not on the same continuum. They measure fundamentally different things. The health systems that scale successfully treat the pilot as a learning vehicle, not a prediction. The ones that get stuck assumed pilot success equaled implementation readiness. What you will take away from this episode: - Why pilot success measures tool performance, not organizational readiness - The three gaps that trap most health systems: motivation, workflow integration, governance - Why resistance to clinical AI is usually not irrational, and how to diagnose the source - How the physician champion role shifts from pilot advocate to implementation steward - Why building governance before implementation begins is the single variable most predictive of scale-up success Website: https://drsarahmatt.com | Book a Discovery and Clarity Session: https://calendly.com/sarahmattmd | LinkedIn: https://www.linkedin.com/in/sarahmattmd/



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    10 分
  • The Wrong Diagnosis: Why Health Systems Keep Failing at AI
    2026/04/15

    Most health systems that fail at clinical AI adoption are not failing because the tool is bad. They are failing because they diagnosed the problem wrong before they ever touched a vendor pitch. In this episode, Dr. Sarah Matt breaks down the core misdiagnosis that derails AI implementation: health systems treat AI failure as a technology problem when the actual issue is a question problem. The organizations whose AI implementations succeed are not the ones with the best tools. They are the ones who learned to ask the right question first. Dr. Matt draws on direct clinical and advisory experience, including a session with ophthalmologists at SUNY Upstate, where she stopped a room full of smart physicians mid-conversation and asked them what framework their department used to evaluate whether an AI tool was safe for their workflow. The silence that followed is exactly the gap this episode addresses. What you will take away from this episode: - Why tool failure is almost always governance failure in disguise - Why 'should we use this AI tool?' is the wrong first question - The correct first question: do we have the framework to evaluate whether this tool is safe for our workflow? - Why physicians have authority in this conversation that they are not using - How getting the diagnosis right at the start saves 18 months of remediation Website: https://drsarahmatt.com | Book a conversation: https://calendly.com/sarahmattmd | LinkedIn: https://www.linkedin.com/in/sarahmattmd/



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    9 分
  • The 90% Problem: Why Clinical AI Pilots Don't Scale
    2026/04/08
    You ran the pilot. The AI worked. The clinicians loved it. The outcomes were solid. Then you tried to roll it out system-wide and it fell apart. This is the 90% problem, and it is not a technology problem. It is an adoption problem. In this episode, Dr. Sarah Matt breaks down why pilot success is the wrong measure for scaling readiness, the four structural gaps that separate a winning pilot from a failed implementation, what clinical governance actually needs to look like before you scale, and the decision architecture that separates health systems that scale AI from the ones that do not. What you will take away: - Why measuring tool accuracy in a pilot tells you almost nothing about system-wide adoption - The four governance elements that must exist before any rollout decision - How to build the decision architecture before the pilot ends, not after implementation fails - The question health system leaders should be asking before they even design the pilot Website: https://drsarahmatt.com | Book a conversation: https://calendly.com/sarahmattmd | LinkedIn: https://www.linkedin.com/in/sarahmattmd/



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    16 分
  • What Hospital Boards Get Wrong About Healthcare AI And Why It Matters to You
    2026/04/01
    Health system boards are approving eight-figure AI investments without a governance framework that tells them what they are actually approving. They are receiving technology presentations. What they need are risk assessments.In this episode, Dr. Sarah Matt breaks down what boards are actually approving when they approve AI investments, three misconceptions shaping board-level AI decisions, six questions every board should be asking before any investment vote, and how physician executives can bring governance concerns to the board table in language boards will act on.What you will take away:- What boards are approving and what the approval explicitly does not include- Three board-level misconceptions creating downstream clinical and operational risk- Six questions boards should ask their executive teams before any AI investment vote- How to frame governance concerns in fiduciary risk languageWebsite: https://drsarahmatt.com | Book a conversation: https://calendly.com/sarahmattmd | LinkedIn: https://www.linkedin.com/in/sarahmattmd/



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    15 分
  • What Physicians Actually Need to Know About AI Contracts Before They Sign Anything
    2026/03/25
    A physician executive signed a clinical validation form. Eleven months later, she was the one accountable in peer review after an AI-assisted recommendation contributed to a delayed diagnosis. She had not read the indemnification clause. Almost no physician does.In this episode, Dr. Sarah Matt breaks down the four contract clauses that matter most to physicians in AI procurement, the five questions every physician executive needs answered in writing before their name goes on any clinical validation document, and where physician executives have actual leverage in AI contract negotiation and when that leverage disappears.What you will take away:- The four contract clauses that define your liability in an AI deployment- Why your name can appear in a vendor contract you have never seen- Five questions to get answered in writing before you sign any clinical validation document- Where physician executives have genuine leverage in AI contract negotiation, and when that leverage expiresWebsite: https://drsarahmatt.com | Book a conversation: https://calendly.com/sarahmattmd | LinkedIn: https://www.linkedin.com/in/sarahmattmd/



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    16 分
  • The Physician's Role in AI Procurement: Accountability Before Authority
    2026/03/18

    When an AI tool causes a patient harm, who gets called into the review meeting?

    In almost every health system, the answer is the physician. The same physician who was brought into the procurement conversation as a validator after the vendor had already completed four executive demos, built the business case, and received board approval.

    That is not a governance design. That is liability assignment after the fact. And it is one of the most expensive mistakes health systems are making in AI right now.

    In this episode, Dr. Sarah Matt makes the case for what actual physician leadership in AI procurement looks like — and what the distinction is between being invited to validate a decision already made and having genuine authority over the clinical risk embedded in that decision.

    The argument matters practically: health systems that build physician leadership into AI procurement at the authority level, not the validator level, move faster on AI implementation, not slower. Clinical buy-in is not a late-stage change management problem. It is an early-stage governance design decision.

    Dr. Matt draws on her experience advising health systems and physician executives who have found themselves accountable for outcomes they did not control, in tools they did not select, for deployments they were brought into after the strategic architecture was already set.

    This episode is for physician executives, CMOs, CMIOs, CNOs, and clinical leaders who are currently in, or about to enter, AI procurement conversations — and for the health system CEOs and boards who want to understand why physician leadership in AI keeps underperforming and what the structural fix requires.

    What you will take away from this episode:

    • The difference between physician validation and physician authority in AI procurement
    • Why organizations that build genuine physician authority into AI governance move faster, not slower
    • What the accountability gap looks like when something goes wrong, and how to close it before deployment
    • The specific organizational design decisions that determine whether physician executives can succeed or are structurally set up to fail



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    10 分
  • Why Most Health Systems Will Fail at AI — And It's Not the Technology
    2026/03/11

    Health systems are signing AI contracts they cannot govern. That is the real problem. Not the technology.

    In this episode, Dr. Sarah Matt, physician executive and healthcare strategy advisor, breaks down the three governance layers where AI deployment fails in health systems — and why organizations that conflate technology procurement with organizational readiness are setting themselves up for expensive, very public failures.

    The strategic layer: who actually owns the AI portfolio, and what happens when that answer is "nobody in particular." The operational layer: why AI pilots that succeed in a controlled environment die on contact with real clinical workflows. The clinical layer: who is accountable when an AI recommendation contributes to a patient harm event — and whether your organization has that answer in writing before deployment, or is planning to figure it out afterward.

    Dr. Matt draws on direct experience working with health systems navigating AI procurement, implementation failures, and the organizational redesign required to make these tools actually function. The argument she makes is not anti-AI. It is pro-governance. Health systems that build the organizational infrastructure before the contract signature will move faster, perform better, and retain clinical trust longer than those that are still building it after something goes wrong.

    This episode is built for CMOs, CMIOs, CNOs, physician executives, and health system leaders who are being asked to put their professional credibility behind AI deployment and want a precise framework for what has to be in place before they do.

    What you will take away from this episode:

    • The three-layer governance framework for clinical AI deployment
    • Why operational AI governance is a workflow problem, not a technology problem
    • What named clinical accountability actually requires, and why committees are not a substitute
    • The single question that reveals whether your organization is governance-ready before you sign

    If you are making AI investment decisions in a health system this year, this episode is the pre-work.



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    14 分
  • Ep 6: Taco Bell vs. Steakhouse Dilemma: Why Healthcare Economics is Broken
    2026/03/04

    In this episode of The Clinical Realist, Dr. Sarah Matt takes a deep dive into the confusing and often contradictory world of healthcare economics. Using a surprisingly relatable analogy—the price of a taco—she explains why the "castle" (major academic medical centers) and the "field" (community care) operate on entirely different financial planes.

    Dr. Matt explores the "taco economics" of medical procedures, where a simple service can cost $3 at one location and $30 at another, often with no difference in quality. She breaks down the "Financing" pillar of her Borderless Healthcare Revolution framework to show how current reimbursement models incentivize high-cost complexity over high-value access.

    Key topics in this episode include:

    • The Transparency Gap: Why it’s easier to price a taco than a tonsillectomy.
    • Incentive Misalignment: How CMS and private insurers inadvertently reward inefficiency.
    • The "Field" Struggle: Why rural hospitals can't survive on a steakhouse budget with taco-level reimbursement.
    • Economic Reform: What needs to change in the financing pillar to truly bridge the gap between world-class medical centers and local communities.

    If you’ve ever wondered why your medical bill looks the way it does, or why healthcare costs continue to skyrocket while access remains a challenge, this episode is for you.

    Subscribe to The Clinical Realist newsletter: https://www.drsarahmatt.com/newsletter-signup



    Resources & Links:

    📖 Get the Book: "The Borderless Healthcare Revolution" is available now on Amazon and major retailers.

    💼 Work with Dr. Matt:
    Looking for a keynote speaker or strategic advisor?
    Visit: drsarahmatt.com

    🔗 Connect on Social:
    LinkedIn: https://www.linkedin.com/in/sarahmattmd/
    YouTube: https://www.youtube.com/@DrSarahMatt-ClinicalRealist

    📧 Subscribe to The Briefing: drsarahmatt.com/newsletter-signup


    Disclaimer:
    The views expressed on this podcast are those of Dr. Sarah Matt and her guests. They do not necessarily reflect the official policy or position of any affiliated institutions. This content is for informational and educational purposes only and does not constitute medical advice or a professional consulting relationship.

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    12 分