IT and technical certifications can help organizations validate skills, strengthen workforce capabilities and prepare employees for emerging technologies. But realizing their full value requires integrating credentials into broader learning and talent development strategies.

In this episode of The Business of Learning, sponsored by Pearson, Krista Ketchmark, an executive sales leader at Pearson, shares insights from Pearson's recent research on the value of IT certifications and explores how organizations can use credentials to build workforce capabilities, support career development and navigate the evolving demands of an AI-driven workplace.

Tune in now for insights on:

• Key findings from Pearson's research on the value of IT certifications and what they reveal about today's workforce

• Strategies for integrating certifications into continuous learning, career pathways and talent development programs

• How certifications can help organizations build confidence in employees' skills, adapt to emerging technologies and strengthen business outcomes

More Resources:

• [Article]: Why IT Certifications Work Best as Part of a Capability Framework

• [Resource]: Corporate Training Strategy: A Practical Guide for L&D Leaders

• [Wiki]: Certifications for Training Professionals

L&D leaders are constantly finding new ways to turn business challenges into opportunities for learning, growth and impact.

In episode 100 of The Business of Learning, recorded in person at the 2026 Training Industry Conference & Expo (TICE), Jazmin Webster, chief learning curator at the Quality Experience, and Chris Cassell, director of North America training and development at Align Technology, share real-world L&D success stories and lessons learned from their experiences.

Tune in now for insights on:

• How L&D leaders can use training to address real business challenges

• What it takes to move a learning initiative from idea to execution and make it successful

• The lessons these learning leaders have taken from their experiences and how they’re shaping their work going forward

More Resources:

• [Certification] The Certified Professional in Training Management (CPTM™) program

• [E-Book] The L&D Professional’s Guide to Corporate Training

• [Resource] Learning and Development Careers: A Guide to L&D Roles Career Paths

Change has become a constant in today’s workplace, and organizations need resilient employees and leaders who can adapt, navigate uncertainty and continue moving forward.

In this episode of The Business of Learning, recorded at the 2026 Training Industry Conference & Expo (TICE), Cassi Chandler, motivational leadership expert and the FBI’s first African American female special agent assistant director, shares actionable tips for building organizational resilience and how L&D leaders can proactively prepare employees to navigate constant change.

Tune in now for insights on:

• How L&D leaders can proactively prepare employees for constant change rather than reacting to disruption
• The skills and capabilities organizations should prioritize to help employees adapt and thrive
• How L&D can measure whether its efforts to build organizational resilience are working