Somebody in your shop asks one of your groomers about something they did, maybe a newer person, still new enough to question things. And the groomer looks at them surprised: "that's how I do it." Not defensive, just genuinely caught off guard, like why would you question this? In this episode, Jennifer Oppel (founder of Growing Groomers and creator of the first Missouri pet grooming apprenticeship program and related curriculum) breaks down why salon owners inherit cultures they never questioned, the two owners who can't see what's in front of them (the one who stepped into a business already running, and the dreamer building on excitement), and how to take back the standard without blowing up your team. If you've never stopped to ask whether this is actually how grooming works, this one's for you.

Bather Brusher Course (set the safety standard, stop line & guardrails — the worksheet makes you define them): Bather Brusher Course

Introduction to the Salon https://www.growinggroomers.com/offers/qPF5DrfV

Hiring and Onboarding Masterclass

With 25% off Hiring and Onboarding Masterclass

Whole Pet Grooming Academy https://wholepetnh.com/

Schedule a call: https://calendly.com/growing-groomers/better-training-in-salons

Growing GroomersWebsite https://www.growinggroomers.com/

Apprenticeship Website https://petgroomingapprenticeship.com/

After The Last Dog Website https://www.afterthelastdog.com/

Facebook https://www.facebook.com/growinggroomers/