Episode #13: In this episode of the Business Technology Podcast, Marlene from Only Escrow shares her journey in the escrow business, discussing the role of escrow in real estate transactions, the challenges of running a business, and the importance of building trust with clients. She reflects on her past decisions, the lessons learned from financial struggles, and her vision for the future with her new initiative, Escrow Genius, aimed at educating and serving the community.

Chapters:

00:00 Introduction to Escrow Services
02:48 Understanding the Role of Escrow
06:09 Choosing a Trustworthy Escrow Company
08:59 Marlene's Journey into Business Ownership
12:11 Challenges Faced in the Early Days
15:05 Growth and Learning in Business
17:54 Reflections on Past Decisions
20:44 Navigating the Real Estate Market
24:12 Financial Lessons Learned
27:07 Building Relationships with Clients
29:53 The Future of Escrow Genius
33:06 Community Engagement and Events
35:58 Market Insights and Predictions
38:52 Conclusion and Future Plans

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #12: In this episode of the Business Technology Podcast, Scott and Elijah discuss the implications of Windows 10's end of life, the challenges businesses face with hardware compatibility, and the importance of security updates. They explore the options available for businesses, including the Extended Security Update (ESU) program, and the potential shift towards alternative operating systems like Mac. The conversation emphasizes the need for businesses to stay compliant and secure in an ever-evolving technological landscape.

Chapters:

00:00 Introduction to Windows 10 End of Life
03:12 The Impact of Technology on Business Operations
05:50 Understanding Windows 10 End of Life
09:04 Options for Businesses Facing Upgrade Challenges
11:52 Security Risks and Compliance Issues
14:49 Exploring Alternatives to Windows
17:59 Conclusion and Call to Action

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #11: In this episode of the Business Technology Podcast, Scott and Mike Bakaic discuss effective lead generation strategies for business growth. They explore the importance of personal connections, social media engagement, and overcoming imposter syndrome in sales. The conversation emphasizes the value of in-person networking, building a list of suspects, and utilizing lead magnets to engage potential clients. They also highlight the significance of client transformation stories and testimonials in establishing credibility and trust. The episode concludes with actionable steps for listeners to implement in their own lead generation efforts.

Chapters:

00:00 Introduction to Lead Generation Strategies
02:55 Understanding the Core Four Leads
05:50 The Importance of Personal Connections
09:10 Utilizing Social Media for Lead Generation
12:01 Overcoming Imposter Syndrome in Sales
14:52 The Power of In-Person Networking
18:11 Building a List of Suspects
21:02 Effective Lead Magnets and Engagement Strategies
23:54 The Role of Events in Lead Generation
27:08 Crafting Your Sales Pitch
30:06 Leveraging Client Transformation Stories
33:04 The Value of Testimonials and Social Proof
35:53 Final Thoughts on Lead Generation

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #10: In this episode of the Business Technology Podcast, Scott and Alan discuss the critical topic of cyber insurance, particularly its rising importance for small and medium businesses (SMBs). They share real-life stories of businesses that faced denial of claims due to inadequate security measures, emphasizing the necessity of multi-factor authentication (MFA) and proper cybersecurity practices. The conversation highlights the alarming statistics regarding SMBs and cyber attacks, the complexities of insurance policies, and actionable steps for business owners to ensure they are adequately protected.

Chapters:

00:00 Introduction to Cyber Insurance
02:49 Real Stories of Cyber Insurance Denials
06:06 Understanding Cyber Insurance Basics
08:52 The Importance of Multi-Factor Authentication
12:05 Best Practices for Cyber Insurance Policies

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #9: In this episode of the Business Technology Podcast, Scott and Alec discuss the critical issue of password security in businesses. They explore the inherent risks associated with traditional password usage, the shift towards passwordless authentication methods, and the benefits of implementing such systems. The conversation also covers practical steps for businesses to transition to passwordless solutions, the challenges they may face, and the importance of fostering a culture of cybersecurity awareness among employees.

Takeaways:

Passwords are a major security risk for businesses.
80% of cyber attacks are due to compromised credentials.
Using unique logins for each employee is crucial.
Passwordless authentication can significantly enhance security.
Phishing attacks are less effective without passwords.
Password resets can lead to high IT costs.
Biometric logins improve user experience and efficiency.
Transitioning to passwordless requires employee buy-in.
A zero trust model enhances overall security.
Training employees on cybersecurity is essential.

Chapters:

00:00 Introduction to Password Security Risks
02:49 The Shift Towards Passwordless Authentication
06:04 Benefits of Passwordless Systems
08:59 Implementing Passwordless Solutions in Your Business
12:08 Challenges and Considerations for Transitioning
15:03 Conclusion and Future of Password Security

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #8: In this episode of the Business Technology Podcast, Scott and Alec discuss the importance of auditing IT expenses and identifying redundant tools within a business's technology stack. They emphasize the need for businesses to evaluate their existing subscriptions, particularly those related to Microsoft tools, to avoid unnecessary costs. The conversation includes practical steps for conducting an IT audit, real-world examples of cost savings, and the significance of maximizing technology utilization to enhance business efficiency.

Takeaways:

Audit your existing IT stack to find duplicate tools.
Microsoft offers many tools that can replace paid subscriptions.
Encourage employees to use Microsoft Teams for collaboration.
Collect all invoices to understand recurring charges.
Categorize tools into collaboration, security, and productivity.
Check existing platforms for included tools in your subscriptions.
Find an MSP to help with IT audits if needed.
Avoid paying for licenses of employees who have left.
Set an annual reminder to review IT expenses.
Train your team to fully utilize the technology you invest in.

Chapters:

00:00 Introduction to Cost-Saving Strategies in IT
02:53 Identifying Redundant Tools in Your IT Stack
05:48 Auditing Your IT Expenses
08:48 Maximizing Technology Utilization
11:51 Real-World Examples of Cost Savings
14:26 Conclusion and Final Thoughts

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #7: Ever wonder why your workstation leaves you feeling more exhausted than productive? On the Business Technology Podcast, we tackle this dilemma and share our personal journeys with ergonomic solutions that have transformed our work lives. From the liberating experience of using stand-up desks to the game-changing 28-2 rule, we've uncovered how small adjustments can lead to big improvements in comfort and efficiency. We also dig into the importance of monitor arms, screen size, and text scaling, revealing how these elements can ease eye strain and boost your overall well-being.

We know that investing in ergonomic office setups can seem daunting, but the benefits are too significant to ignore. In this episode, we underscore the impact of quality ergonomic keyboards and chairs on reducing pain and enhancing typing speed. By offering employees customizable options, like adjustable monitors and mouse pointers, businesses can foster a healthier, more productive environment. Plus, implementing regular stretching reminders can be a vital tool against physical burnout and mental fog. Connect with us on Apple Podcasts, Spotify, and YouTube for more insights, and follow us on Instagram and LinkedIn to stay updated on the latest in business technology.

Chapters:

(00:00) Ergonomics and Productivity in the Workplace
(09:05) Improving Workplace Ergonomics and Tech
(13:07) Business Technology Podcast Resource

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/

Episode #6: Unlock the secrets of password security and fortify your defenses against ransomware with our latest episode. Learn how to transform your digital habits by discarding the dangerous practices of password sharing and the all-too-common sticky note storage. We promise to equip you with the knowledge to keep your organization's data fortress impenetrable. By drawing insightful analogies, such as treating passwords like personal toothbrushes, we illuminate the path to adopting safer business practices. Discover why the frequent resetting of passwords might be doing more harm than good and how multi-factor authentication serves as your best line of defense, akin to a robust home alarm system.

Continue your journey to cyber resilience by mastering password management. Unearth the power of 16-character passwords, crafted from memorable phrases, to significantly enhance your security posture. We also discuss the merits of utilizing tools like LastPass and Microsoft's built-in manager, which simplify the complex world of password management, especially in professional settings. Stay ahead of the curve by regularly updating your credentials and ensuring your security measures are up-to-date. Finally, stay connected with us for more cutting-edge insights into business technology. Reach out on Instagram at ITS Telecom or LinkedIn at Integrated Telemanagement Services, and tune in via Apple Podcast, Spotify, or YouTube for easy access to our episodes.

Chapters:

(00:00) Password Security and Ransomware Protection
(11:49) Password Management Best Practices
(16:00) Tech Podcast Contact Information

Find us on LinkedIn, Instagram, YouTube and on our website: https://www.itstelecom.com/