『The Business Case for Investing in Employee Well-Being | Jeri Hawthorne』のカバーアート

The Business Case for Investing in Employee Well-Being | Jeri Hawthorne

The Business Case for Investing in Employee Well-Being | Jeri Hawthorne

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In this episode of People Multiple, Gia Ganesh sits down with seasoned HR executive Jeri Hawthorne to explore why human capital decisions are often harder to connect directly to business performance and how people leaders can build a stronger case for the investments they know matter.Drawing from her experience as CHRO of Aflac and across financial services, energy, insurance, and private equity-backed organizations, Jeri explains why the impact of people decisions often has a long tail. The challenge is not simply proving that people matter. It is identifying the business problem, defining success metrics, understanding the investment, and demonstrating how a human capital solution can improve business outcomes.Jeri shares real examples of turning people initiatives into business solutions. At Aflac, employee wellness programs, on-site healthcare services, childcare, and career development resources helped address challenges such as absenteeism, turnover, employee engagement, and workforce availability. In another organization, a recruiting technology pilot designed to solve hiring bottlenecks ultimately generated nearly half a million dollars in savings while improving time to fill and candidate quality.Learn more about Jeri Hawthorne:LinkedIn: https://www.linkedin.com/in/jerihawthorneThe discussion also tackles questions…How can HR leaders use low-cost pilots to prove the value of larger people investments?How can HR identify the right business champion for a new people initiative?Why should companies treat employees as a strategic business investment?How can employee retention create a competitive advantage?How can recruiting technology improve time to hire and reduce costs?How should HR measure the ROI of recruiting technology?How is AI changing the way organizations define work?Should companies use AI to replace work or enable employees to work differently?How will AI affect entry-level jobs and early-career development?What is AI-driven skill atrophy, and why should business leaders care about it?Should employee performance be measured by AI adoption as well as output?What human skills will remain important as AI becomes more capable?How should organizations redesign jobs and performance metrics for the age of AI?How should leadership assessments influence executive hiring decisions?Why do companies invest in employee assessments but fail to use the results effectively?How can organizations build stronger internal leadership pipelines?What are the risks of relying too heavily on external executive hiring?What people metrics should CEOs monitor most closely?Why should CEOs focus on turnover among critical talent rather than overall turnover?How should employers evaluate rising healthcare costs and their impact on employees?Should CHROs own AI transformation?How should HR and technology leaders collaborate on AI transformation?How can people decisions influence the success of mergers and acquisitions?How can companies preserve the right culture and talent during an acquisition?Key takeaways:Human Capital Investments Should Be Evaluated With the Same Rigor as Other Business InvestmentsHR Leaders Must Connect People Decisions to Measurable Business OutcomesEmployee Well-Being Investments Can Reduce Absenteeism and Strengthen Workforce PerformanceSmall HR Pilots Can Build the Business Case for Larger Strategic InvestmentsRetaining Critical Talent Creates a Long-Term Competitive AdvantageRecruiting Technology Can Improve Hiring Efficiency, Candidate Quality, and Return on InvestmentAI Should Enable Human Work, Not Simply Replace ItAI Adoption Requires Organizations to Rethink Performance Metrics and Employee DevelopmentPreventing Skill Atrophy Will Become Critical as AI Takes Over Foundational TasksSuccessful Mergers and Acquisitions Require Deliberate Decisions About Talent, Leadership, and CultureSimilar episodes: The People Decisions That Make or Break M&A: https://youtu.be/wdzKjihV8BI?si=rPwpZDQcLdpBtkfsHow One People Leader Increased Employee Retention from 30% to 80%: https://youtu.be/McDXzlcptN8?si=2W-WZkuBrnUxlekO After 45 Acquisitions, These Are the Leadership Red Flags She Never Ignores: https://youtu.be/zRdL7itzrVc?si=KbXjpC9Hta6dcZXs ProductionProduced by: The AGN GroupHost: Gia Ganesh Producer: Katie HartWebsites: https://peoplemultiple.com/ Social Media Channels:Instagram: https://www.instagram.com/thepeoplemultiple/ YouTube: https://www.youtube.com/@thepeoplemultiple LinkedIn: https://www.linkedin.com/company/people-multiple TikTok: https://www.tiktok.com/@people.multiple Want to be a Podcast Guest?If you are interested in being a guest on the podcast, email us at gia@peoplemultiple.com
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