Annie Andrews, VP of People at QGenda, shares how building a great culture starts with candidate experience and how to build culture for remote teams. She also shares what it's been like to grow from a Recruiting Coordinator to a VP of People role.

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Tracy St. Dic, Global Head of Talent at Zapier, discusses how her background in the arts and education influenced her approach to leading teams. She unpacks how each chapter was driven by a desire to make a bigger impact. James and Tracy also talk about what it was like to run a large TA team for Teach For America.

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Ana King, Chief People Officer at Sapi, reflects on her journey from Bucharest to London and how cultural studies shaped her philosophy on leadership and recruiting. She shares how building trust between CEOs, finance, and teams, drives profitability and sustainable growth, from hiring for “smart and kind” to aligning people strategy with business outcomes and leading change through listening and learning.

Books mentioned: Daniel Goleman, Hernan Diaz

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Reece Batchelor, currently in a Founding Talent role at Dust, shares a unique perspective shaped by his time as a professional football player. He reflects on how values, transparency, and teamwork are essential to finding great talent and helping them thrive.

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Heather Lother, VP of Talent & People Operations at Crossover for Work, talks about how focusing on skills and transparency can completely change the way teams hire. She shares what she’s learned from coaching managers through choosing candidates, making interviews more meaningful, and turning the process into a genuine two-way conversation.

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Megan Batterbury, Senior Talent Operations Specialist at incident.io, joins us to talk about what it really means to scale hiring with heart by building efficient systems without losing the human touch. She shares how thoughtful planning, transparent employer branding, and playful team rituals shape recruiting experiences that truly connect.

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Jonathan Lau, Director of Talent Acquisition at Super.com, joins us to unpack how in-house recruiting can bridge the gap between talent strategy and business goals. With years of leading experience, Jon explains how elevating quality of hire over speed reshapes value, the importance of data collection, and candidate experience creating the first touchpoint of influence.

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Everett Chaffin, Director of Global TA Operations at Zendesk, joins us to explore how recruiting operations can become a true force multiplier for people. He shares his journey from starting his career at his dad's agency to running TA Ops for Zendesk. He unpacks how AI, standardization, and storytelling empower recruiters to act as trusted talent advisors rather than just process owners.

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