• Ep 27 - Help! My team are ’Quiet Quitting’!
    2022/09/30

    Chris and Mark explore a phenomenon sweeping across offices the world over - 'Quiet Quitting'. We explore what is it? What causes it and how owner-operated businesses can overcome it.

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    40 分
  • Ep26 - Coaching = Questions! (Top 5 Questions Coaches Must Ask)
    2022/02/10

    Chris and Mark are back for 2022 with their respective 'Top 5 questions every coach should be asking'. We discover that there's more to coaching than most people think and that giving unsolicited tips to people holding shotguns isn't the smartest thing to do. There's a few stories, plenty of fruity language and some top-shelf coaching tips.

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    49 分
  • Ep25 - Interview with ‘Gastro Pub‘ Restaurateur, Paul Dimattina
    2021/08/31

    Covid-19 mixed with myopic government policy has meant that the hospitality industry has been smashed for 18 months now. Restaurateur, Paul Dimattina joins us to discuss some of the challenges he's faced as well as some of the key focal points for all business owners when they face a prolonged crisis: focus on your team and community, build relationships, give first, create a fun environment, be clear on your vision and culture, act now as it's too late once you're in it.

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    46 分
  • Ep24 - Get Over Yourself; You're Wrecking the Team! (EGO revisited)
    2021/03/18

    Chris and Mark open 2021 by revisiting the topic of Ego in Leadership. We discuss what it is, how it impacts your team and what leaders can do to mitigate the limiting parts of their ego. We discuss ways to boost self awareness in order to create a high performing team.

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    45 分
  • Ep23 - WTF is 'Growth Hacking' & other Mysteries of Marketing (Michelle Gamble)
    2020/10/26

    Chris and Mark are joined by marketing expert, Michelle Gamble of Marketing Angels. Michelle provides some very useful tips on intra and post-Covid marketing initiatives that owner-operated businesses can implement. We discuss a great case study on re-positioning, how easy it is to get Chris to buy something he had no intention of buying, how to gauge customer satisfaction and why a back-to-basics approach is a good place to start.

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    43 分
  • Ep22 - The 3 Common Mistakes of Owner-Op Businesses (Sam Marzano)
    2020/10/20

    Chris & Mark welcome director of Boss Private Clients, Sam Marzano to the podcast to go through the 3 'mistakes' common to owner-operated businesses. Sam takes us through his perspective on these as well as some searching questions all business owners should be speaking to their accountants about in order to solve them. There's the usual food porn discussion as well, an area where Sam acquits himself nicely.

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    48 分
  • Ep 21 - Your Communication Style Isn't the Only One!
    2020/09/02

    Chris & Mark welcome Ros Tasker back to discuss our predominant modes of taking in, processing and sending out information. We look at the positives and negatives of each style and discuss the flow of good communication and the need to respect the preferences of others as much as oour own. We also cover why golf is tremendously difficult, shooting slightly less so, but kicking goals from the boundary is actually quite easy!

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    39 分
  • Ep 20 - Leadership; A LOVE story? (There, we said the 'L' word)
    2020/08/03

    Chris and Mark welcome a great friend: the brilliantly beautiful, wondrously calm and expert 'soft skills' coach, Ros Tasker to the podcast. It's a Fear vs Love debate where Ros explains the key to unlocking our fears as leaders. We discuss the power of an abundant mindset, how we can incorporate more LOVE into our leadership style and the power of meditation. We critique the Mona Lisa, a couple of books and even the one-line zinger comedy stylings of the Dalai Lama!

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    46 分