In this episode of the Bathtub Diaries, Owner Karina Jadhav shares her experiences running a busy restaurant over a long weekend, discussing the chaos, joy, and challenges of hospitality. She reflects on her hands-on approach to leadership, the dynamics of customer interactions, and the balance between family life and work. Karina also delves into the restaurant scene in Manchester, the importance of guest feedback, and the what goes on BTS amongst local businesses.
Highlights
Karina enjoys the chaos of running her restaurant.
Hands-on leadership is essential in hospitality.
Customer interactions reveal different personalities.
Balancing family life with work is challenging but rewarding.
Event planning can be a joyful experience.
The restaurant scene in Manchester is tightly knit.
Guest feedback can be both entertaining and insightful.
Karina values the immediate satisfaction of hands-on work.
There is a stigma around manual labor in hospitality.
Building a community among customers creates a unique atmosphere.
Keywords
hospitality, restaurant management, customer service, event planning, work-life balance, Manchester, hands-on leadership, restaurant industry, family life, guest feedback