In this special episode of The Bank Tellers, recorded live at Money20/20 Europe, we sit down with Marianne Demarchi, Chief Executive Europe and Global Securities, to explore the cutting-edge innovations shaping the financial industry.

From the challenges of bridging Web2 and Web3 to the transformative potential of tokenization and digital assets, Marianne shares her insights on the future of cross-border payments, interoperability, and the evolving role of Swift in a fragmented global economy.

Note: At the time of recording, Marianne was Chief Executive of EMEA at SWIFT. She has since transitioned to a new role, Chief Executive Europe and Global Securities

Discover how Swift is driving change, fostering collaboration, and ensuring resilience in a rapidly transforming financial landscape. Plus, hear Marianne’s leadership advice, her vision for the next 50 years of finance, and her thoughts on the biggest challenges facing the industry today.

Swift: https://www.swift.com/

Follow Marianne: https://www.linkedin.com/in/mariannedemarchi/

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We're back with another Credit Union Special, and are honored to have of The Dietrich Kuhlmann, President and CEO of Navy Federal Credit Union back on as our guest!

It was truly an honor to sit down with him again at Money20/20 USA, and to pick the brain of the man leading the #1 credit union in the United States.

From groundbreaking technological advancements to unwavering commitment to members, Dietrich shares insights into Navy Federal’s unique approach to leadership, innovation, and trust-building. Discover how this 92-year-old institution continues to thrive, adapt, and inspire in a rapidly evolving financial landscape.

Don’t miss this exclusive conversation with the leader of an organization that serves over 15 million members and stands as a beacon of purpose-driven growth.

Key Takeaways:

• How focusing on people and trust drives success at Navy Federal.
• Insights into Navy Federal’s transition to real-time banking and augmented intelligence.
• The importance of purpose-driven values in maintaining loyalty and growth.
• How upskilling and reskilling employees ensures organizational resilience and professional development.

Navy Federal Credit Union

Follow Dietrich

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In this episode of The Bank Tellers, we are joined by Lee McNabb, Head of Group Payment Strategy at NatWest, who shares his incredible journey through the financial sector. From humble beginnings in a working-class family to leading innovative projects at one of the UK’s largest banks, Lee offers a unique perspective on the dynamic world of banking and payments. With over a decade of experience spanning products, assets, liabilities, risk, and policy, Lee reveals how embracing curiosity, leveraging networks, and staying true to oneself can pave the way for success in a constantly evolving industry.

We also delve into the critical need for financial education, the challenges of fraud prevention, and the future of innovation in banking. Whether you're a finance professional or simply curious about the industry, this episode offers a wealth of knowledge and actionable insights.

Key Topics Covered:

• How diverse roles in banking keep the industry fresh, exciting, and challenging.
• Why starting financial literacy early is crucial for life’s big decisions.
• Balancing customer autonomy with proactive fraud detection in the digital age.
• Exploring open banking, embedded finance, and tokenized DLT-based solutions at NatWest.
• Leveraging networks and finding common ground to foster trust and collaboration.
• Why stepping out of your comfort zone drives success in finance and beyond.

Tune in to hear how humanity, curiosity, and innovation intersect in the world of banking and payments!

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