『The Australian Small Business Show』のカバーアート

The Australian Small Business Show

The Australian Small Business Show

著者： Kristy-Lee Billett
無料で聴く

The Australian Small Business Show has been created by small business owners, for small business owners. Your hosts Matt Heighway and Kristy-Lee Billett, who have both been running businesses for over 15 years, will bring our first hand experiences to offer insights, advice and inspiration to help you build a successful small business. Each week we’ll discuss one specific strategy, topic, resource or tip that’s relevant for every small business, and we’ll be inviting along some amazing guests and friends in business to share their expertise with you. Whether you're starting out, scaling up or a seasoned small business owner, this Australian Small Business Show is the show for you.Copyright The Footprint Collective Pty Ltd All Rights Reserved マネジメント・リーダーシップ リーダーシップ 政治・政府 経済学
エピソード
  • How to Master the Mental Game of Being the Boss of Your Small Business

    How to Master the Mental Game of Being the Boss of Your Small Business
    2026/10/17
    Join the waitlist for The Australian Small Business Show Club by clicking here.Hello and welcome to this week's episode of The Australian Small Business Show.Nobody hands you a playbook for being the boss, and this episode is about owning that role, and the mental load that comes with it, on your own terms.Most of us go from being told what to do to being responsible for everything almost overnight, usually without any leadership or management experience in between. Every decision, every supplier negotiation and all of the risk now sits with you. And this isn't only about leading a team. Solo operators often carry even more decisions, and those decisions can weigh more heavily when they're tied directly to paying the mortgage or the rent. The rewards aren't guaranteed either, especially in the early years or in the tougher seasons every business goes through, no matter how experienced you are.We share how we each handle it. Getting support is a big one, from networks of other business owners to specialists who know more than we do. So is grit: being able to keep going and try again when things aren't going well, with the attitude that most problems have a solution. We also talk about making decisions quickly rather than sitting on them, remembering that the decision you make today isn't a forever decision, and moving away from measuring your success by how busy you are. As the boss, results matter more than activity, and being less busy through better systems is a goal worth chasing. (We also explain why decision fatigue makes choosing what's for dinner so hard at the end of the day.)If you have a team, there's the added pressure of setting the tone and culture, even on the days you're not in the mood for it. If you don't set a clear vision, someone else will, or five people will take your business in five different directions.We finish with what mastering the mental game actually looks like: owning the role rather than running the business by committee, being yourself as a boss instead of trying to become a different personality, putting the right structure in place, and surrounding yourself with the right people. That means your team, but also advisors, mentors, networks and suppliers who will tell you honestly when something isn't landing. Not everything will go perfectly, and a bad decision or a bad day doesn't mean your business is failing.We also share details of the PowerBoss Experience, 30 days of live small group mentoring that works through three foundations: understanding your own boss style, designing the right team structure for your business, and getting the right people in the right roles. Find out more at https://www.peoplepoweredbusiness.com.au/experienceHave you been asking yourself why being the boss feels so much heavier than you expected? This episode is a reminder that nobody starts out knowing how to do it, and that owning the role, in your own way, is something you can learn.Key Takeaways:Why the jump from employee to owner leaves most of us without a playbook for decisions, risk and responsibilityHow to make decisions faster, knowing you can change course if one doesn't work outWhy results, not busyness, are the right measure of your day as the bossWhy setting a clear vision matters, and what happens in your team when you don'tHow to own the role of boss without changing who you areWhy the right people around you include advisors, mentors and networks who will be honest with you, not just tell you you're doing greatConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.
    続きを読む 一部表示
    16 分
  • What Happens When You Swap an Online Business for a Bricks-and-Mortar Shop? With Special Guest Kate Toon.

    What Happens When You Swap an Online Business for a Bricks-and-Mortar Shop? With Special Guest Kate Toon.
    2026/10/10
    Join the waitlist for The Australian Small Business Show Club by clicking here.Hello and welcome to this week's episode of The Australian Small Business Show.This week we are welcoming Kate Toon back to the show. After 15 years running a successful digital marketing education business from a hut in her back garden, Kate recently purchased Umina Beach Book Nook, a 20-year-old independent bookshop on the NSW Central Coast. The previous owner was ready to close the doors, Kate's accountant and financial advisor both told her it was a terrible idea, and she bought it anyway. She's refreshingly honest that she knew nothing about retail, leases, stock or the software going in.The results so far are a mixed bag, and Kate doesn't sugar-coat any of it. Revenue lifted 42% in the first year and the shop was tracking at around 8% net profit, which is solid for retail, before a forced relocation and renovation swallowed those gains. She ran a crowdfunding campaign to fund the move, raised around $10,000, and copped criticism for it. We talk about why sharing the hard stuff openly on social media built a community that rallied around the shop, and why so many people who never like or comment are still quietly watching.We also dig into why customers are walking past cheaper, faster options to buy locally. Kate's view is that the shop survives on community rather than books: story time, book clubs, cheese and wine nights, and a space that adds something to the town. She makes a strong case that the only real edge a small business has over big brands is that there's an actual person behind it, so be as quirky and real as you can rather than settling for mass-produced "quirk".And if you're thinking about buying a retail business, Kate's advice is to go in with your eyes open. Selling might take up 20 to 30% of your time. The rest is marketing, community building, events, partnerships and coming up with the next idea.Kate Toon is an award-winning business mentor, digital marketing coach and author of several books. British-born, she moved to Australia at 24 and has worked in advertising and digital marketing ever since, building a successful online courses and membership business before buying Umina Beach Book Nook.Connect with Kate Toon:Visit Umina Beach Book Nook on West Street, Umina Beach, a short trip from Woy Woy Station.Have you been asking yourself whether your small business can really compete with bigger, cheaper, faster competitors? This episode is a reminder that people still want to deal with a real person, and that being honest, human and a little bit different is an advantage big brands can't copy.Key Takeaways:Get advice before you buy a business, and expect to keep learning on the job even when you've done your homework.Sharing your challenges openly can build a loyal community, and for every person who comments, many more are watching.Customers will pay more and wait longer to support a local business that adds something to their community.Your edge over big brands is that you're a real person, so lean into what makes you different.In retail, selling is a small part of the job; most of your time goes into marketing, events and community.As AI-generated content grows, there's a real opportunity in offering the human connection people are craving.If you're on the Central Coast, pop into Umina Beach Book Nook and follow Kate and the bookshop on socials to show your support.https://uminabeachbooknook.com.au/https://www.facebook.com/UminaBeachBookNookhttps://www.instagram.com/uminabeachbooknook/Connect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:Delegation Won't Save You - Free WebinarYou've built a business. You've hired a team. You've delegated. So why does everything STILL come back to you? If you're running an established business and you're still the one making all the decisions, solving all the problems and answering all the questions, I want to invite you to something. This Tuesday, 13 October, at 12pm Sydney time, I'm running a free live webinar where we're going to unpack the three real reasons business owners get stuck in the middle of everything. And more importantly, how to work out what's actually happening in YOUR business, so you know what needs to change. It's free, it's practical, and I'd love you to join me. Head to peoplepoweredbusiness.com.au/delegation to save your seat. I'll...
    続きを読む 一部表示
    19 分
  • 3 Reasons You Are Stuck as the Bottleneck with Your Team

    3 Reasons You Are Stuck as the Bottleneck with Your Team
    2026/10/03
    Join the waitlist for The Australian Small Business Show Club by clicking here.Hello and welcome to this week's episode of The Australian Small Business Show.If your team brings you every problem, every decision and every disagreement, the standard advice is that you need to delegate better. In this episode we argue that delegation usually isn't the real problem, and that delegating more can leave you doing even more hand-holding. We compare it to a trapeze: you hold a team member's hand to swing them to the next platform, then you have to catch them again for the one after that.We unpack the three underlying reasons business owners end up as the bottleneck. The first is not understanding how you naturally operate as a leader. We walk through four boss styles: the Driver (direct, wants people to get on with it), the Cheerleader (makes work fun and inspires the team), the Peacekeeper (avoids conflict and wants everything calm) and the Perfectionist (loves data, analysis and detail). Every style has blind spots. A Driver, for example, will often hand over a task and then swoop in and fix it because that's quicker, which only teaches the team to wait to be rescued.The second reason is structure. Most small business teams get Frankensteined together, adding a person here and another there to solve whatever problem is in front of you. What works with two people falls over at ten, and the org chart ends up looking like a spider's web with reporting lines crossing everywhere. When nobody is clear on who makes which decisions, everything lands back on your desk. We also talk about how good intentions, like giving people extra responsibility so they feel valued, can create double and triple reporting lines that confuse everyone.The third reason is the people themselves: lovely people hired for roles that no longer exist, the wrong personality for the job (a big-picture Cheerleader as your bookkeeper, for instance), or gaps where nobody on the team has the skills you need. We finish with the order to fix it in: get to know yourself as a leader and put practical hacks in place, build the structure your business needs right now, then find the right people to fill it.Have you been asking yourself, why does every problem still end up on my desk, no matter how much I delegate? This episode shows you where to look instead.Key Takeaways:Why delegating more won't help if the team is still relying on you for every answerHow the four boss styles (Driver, Cheerleader, Peacekeeper, Perfectionist) shape the habits you create in your teamWhy a Frankensteined structure with unclear reporting lines sends every decision back to youHow to match people to roles based on what the role actually needs, not just who you likeThe order to fix it in: yourself first, then structure, then the teamWhy taking the slower route and coaching your team to bring you solutions is a gift to your future selfFree webinar: Want to go deeper on this? Join a free one-hour webinar on 13 October that walks through all three reasons in detail and helps you work out which one is affecting you most right now. Register at https://www.peoplepoweredbusiness.com.au/delegationConnect with Us:If you're an Australian Small Business Owner, we'd love to connect with you on socials. You can give our Facebook Page a like here: https://www.facebook.com/theaustraliansmallbusinessshow Or follow us on Instagram here: https://www.instagram.com/aussmallbizshow/Subscribe to The Australian Small Business Show newsletter by visiting our website here: https://www.theaustraliansmallbusinessshow.com.au/Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.Mentioned in this episode:The PowerBoss Experience - Doors Are OpenAttention small business owners with 5+ staff From Bottleneck to Boss. The PowerBoss Experience: 30 days of live group mentoring. Work with me to go from swooping in every time to stepping back with confidence, without things falling apart, even if you don't think it's not possible. https://www.peoplepoweredbusiness.com.au/experience
    続きを読む 一部表示
    18 分
adbl_web_anon_alc_button_suppression_t1
まだレビューはありません