The AI Did the Work. Who Owns It?
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The AI Did the Work. Who Owns It?
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A Canadian distributor with 150 people loses its controller of eleven years, can't fill the seat, and buys an AI tool that promises to cover a big chunk of the work. Nobody's being careless. But the tool works differently from the AI most of us know, and that changes what you need to ask before you sign.
In this episode I look at why an AI accounting company built a feature that shows a person every decision the AI made, and why it took a rule to create the demand for it. Agent tools don't hand you a draft to check. They carry out a string of actions over hours or days, and by the time anyone looks, the work is done. So the real question is whether you can reconstruct what happened and why. With Robert Half reporting that 68% of Canadian finance and accounting managers are struggling to hire and keep people, these tools are being sold right where the pressure is highest.
I finish with three questions to bring into any vendor demo: can my team explain a single decision six months from now, what happens to our data, and who on our side owns what this tool produces.
A Clarity at Work Ltd. Podcast. More at ClarityAtWork.ca.