『The #1 Leadership Mistake Real Estate Agencies Make | Fiona Blayney』のカバーアート

The #1 Leadership Mistake Real Estate Agencies Make | Fiona Blayney

The #1 Leadership Mistake Real Estate Agencies Make | Fiona Blayney

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10月19日まで。※適用条件あり
Who's actually teaching your people right now? Most agencies say development matters. Very few have someone inside the business whose actual job is to make the people better. In a difficult market, that gap stops being theoretical and starts showing up in the numbers. In Track 02 of The Edit, Samantha McLean and Chris Hanley are joined by Fiona Blayney, founder of Real Plus and one of the most experienced coaches in Australian real estate. Over 25 years, Fiona has worked under the bonnet of nearly every high performing business in the country, across property management, sales, leadership and culture. This conversation goes deep on what coaching actually is, who's doing it inside agencies, and why most people confuse information with technique. They unpack the difference between being managed and being developed, why conflict escalates in email and de-escalates on the phone, and what it takes to build one culture across sales and property management instead of two. Key topics include: • what defines a real coach versus someone with a title • the two-email rule and why talking solves conflict faster • why leadership in real estate is a lot like parenting • the risk of AI slop replacing personal service • how the best agencies teach communication by example • why being in the room matters more than any webinar This is practical, unfiltered and necessary. Featuring Samantha McLean, Chris Hanley and Fiona Blayney. Next track: More hard truths from the people doing the work that works. Chapters 00:00:00 Introduction: Who's Teaching Your People? 00:00:43 Meet Fiona Blaney: Under the Bonnet of Real Estate Businesses 00:03:16 The Coaching Crisis: Titles Without Training 00:08:55 What Is a Coach Really? Defining True Coaching 00:13:42 Consultative Coaching: Blending Experience with Development 00:14:57 Culture: The Fish Rots From the Head 00:19:08 Leadership as Parenting: Real Estate's Ground Truth 00:23:41 The Communication Crisis: Email, Text, and Conflict 00:25:55 AI and Automation: The Oprah Effect 00:33:53 The Two Email Rule: Pick Up the Phone 00:35:17 PM1 Conference: Learning in the Room 00:37:26 Investing in Your Team: The Value of Development
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