On the latest episode of Technogram by Redington, Deepak Puligadda, Global Chief Technology Officer at Redington Limited, engages in a powerful yet candid conversation with Suresh V Shankar, Founder & CEO of Crayon Data — the company behind Tangram.ai and Maya.ai — on where AI is truly heading, and what it takes to move from experimentation to enterprise-scale impact.

Takeaways:

• 70% AI readiness may become the new competitive edge, separating organizations that are piloting from those that are scaling with intent and measurable outcomes.
• The mindset gap between AI natives and AI immigrants is widening, reshaping how enterprises approach adoption, governance, and innovation velocity.
• Agentic automation in regulated workflows, enterprise knowledge summarization, and digital workers are redefining value creation — with AI positioned to augment human intelligence, not replace it.

On the latest episode of Technogram by Redington, Shobha Moni, Founder and Partner at Triad Software Services, reflects on leadership, entrepreneurship, and the moments that shape founders - those that ultimately help unlock what’s next.

Takeaways:

• Long-term success in business isn’t built on paperwork
• it’s built on integrity, transparency, and doing the right thing even when it’s inconvenient.
• Bootstrapping, cash-flow awareness, and the ability to adapt during downturns are critical survival skills for entrepreneurs, especially in volatile markets.
• ERP, AI, and mobility only matter when they solve real business problems. Clean data, last-mile adoption, and human judgment are what truly unlock growth.

In this episode, we feature Kanta Mirchandani, Regional Distribution Lead at Microsoft CEMA. A veteran leader in cloud transformation and digital innovation, Kanta unpacks how AI is reshaping modern enterprises and redefining the future of productivity. She breaks down the emergence of the Frontier Firm—organizations that merge human creativity with AI agents to accelerate efficiency, decision-making, and innovation.

From “intelligence on tap” to the evolving responsibilities of channel partners, Kanta shares practical frameworks for leveraging AI securely, enhancing customer engagement, and reimagining business processes in real time. She also highlights how partners can stay relevant by building AI literacy, managing AI agent teams, and embedding governance and security into their strategies.

Key Takeaways:

• Why Frontier Firms succeed by blending human ingenuity with AI tools to solve workforce, customer, and innovation challenges.

• How “intelligence on tap” enables real-time decisions, faster product development, and optimized operations.
• How channel partners can shift from sellers to trusted advisors by adopting AI readiness, secure practices,

In this episode, we feature Zaven Jordan, Business Development Head at HPE. A seasoned technology and sales leader with nearly 30 years of experience, Zaven shares practical insights on building trust, leading teams, and driving innovation in the tech industry. From early career lessons to leadership strategies, he highlights how authenticity, persistence, and adaptability can transform sales and business outcomes.

Key Takeaways:

– Why honesty and authenticity are critical skills in sales today.

– The value of engaging multiple stakeholders to create impactful solutions for customers.

– How focusing on specialization rather than being everything to everyone strengthens partnerships.

– Applying trust-building strategies through words, actions, and intent.

– Leadership lessons: mentoring, 360° feedback, and developing a people-first approach.

In this episode of Technogram by Redington, we feature Kolapo Arogundade, Store Manager at iStore Nigeria – the home of Apple. Kolapo shares his insights on delivering exceptional customer experiences, ensuring genuine products, and making Apple devices accessible in Nigeria’s tech market. From building trust with customers to offering innovative financing and trade-in options, he reveals what it takes to elevate the Apple experience locally.Key Takeaways– How iStore Nigeria replicates the Apple Store experience, offering relationship-driven customer service and free technical support.– Why purchasing from authorized stores ensures peace of mind, authenticity, and protection against gray market risks.– How trade-ins, device financing, and affordability strategies make premium Apple products accessible to more customers.

In this episode of Technogram by Redington, we feature Roger Shutte, General Manager for Cloud and Infrastructure at MTN Nigeria. With two decades of experience building data centers and digital infrastructure across Africa, Roger shares how MTN is shaping the future of cloud, AI, and connectivity in one of the continent’s most dynamic markets. From navigating forex and power challenges to launching MTN’s own sovereign cloud, he offers a ground-up view of what it takes to build Africa’s digital backbone.Key Takeaways– How MTN is deploying containerized data centers, local cloud platforms, and multi-zone infrastructure to deliver faster, sovereign, and scalable services.– Why partnerships are essential to Africa’s digital growth—from hyperscaler alternatives to value-driven collaborators who understand local realities.– How AI and cloud demand are reshaping infrastructure needs, and how MTN’s metered cloud is enabling startups and enterprises to build locally without forex or latency barriers.

In this episode of Technogram by Redington, we feature Rachel Adeshina, Group CIO at First Bank of Nigeria. A pioneer in digital transformation with over two decades in technology leadership, Rachel has helped steer one of Africa’s oldest banks into a new era of data-driven services, customer-centric innovation, and financial inclusion. From AI-powered lending to rural banking access, she shares how people, partnerships, and continuous learning shape meaningful digital change. Key Takeaways – How First Bank is using AI across lending, fraud detection, and compliance to deliver faster, safer, and more personalized services. – Why digital transformation succeeds when employees, customers, and partners are active participants in the journey. – How innovation in agency banking and customer data has enabled First Bank to expand financial inclusion and tailor services at massive scale.

In this episode of Technogram by Redington, we feature Vinay Punjabi, General Manager and Regional Business Head, DynamicsSmartz, a Netsmartz Company. From personal routines that fuel leadership, to lessons in building trust with customers, to the transformative power of Microsoft solutions, Vinay shares what it takes to lead digital change in one of the world’s fastest-growing regions.

Key Takeaways

• How empowerment at Netsmartz helps leaders make bold decisions and drive growth.
• Why solving real customer pain points builds stronger, lasting partnerships.
• How Microsoft solutions and regional customizations unlock productivity, mobility, and AI-driven impact.