『Tearsheet Podcast: Exploring Financial Services Together』のカバーアート

Tearsheet Podcast: Exploring Financial Services Together

Tearsheet Podcast: Exploring Financial Services Together

著者: Tearsheet Studios
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概要
Tearsheet is news, opinion, and analysis on the business of finance. Candid conversations with senior executives, fintech entrepreneurs, investors, industry experts -- all weigh in on the trends impacting the industry and the disruptive impact technology is having on the business. Where social media, technology and finance intersect.Copyright 2024 経済学
エピソード
  • If you disappeared tomorrow, would your customers care?
    2026/11/04
    For Episode 3, we asked a simple question: Which fintechs would we genuinely miss if they disappeared tomorrow? Millions of users don't necessarily mean a company has built a bomb product or something people can't live without. Customers might stay for convenience, better pricing, or simply because switching hasn't crossed their minds. Zack chose PayPal, drawing on his own experience with the company. Sara picked Wise and Stripe, pointing to two sources of lasting value: solving a specific problem well and becoming difficult to replace within a business.
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    8 分
  • Banks look to close the expectation gap with data, real-time infrastructure, and human judgment
    2026/11/03
    Customers hold their banks to a standard they learned somewhere else. Brian DuVal, President of North America at Temenos, points to the speed and ease of use they have become accustomed to booking a hotel, renting a car or buying with one-click on Amazon. Yet their banking experiences don’t always measure up. This distance is the subject of “The Banking Expectation Gap: U.S. Consumer Edition,” research commissioned by Temenos. It points to a widening gap between what consumers expect and what many institutions can deliver, particularly in personalization, trust, digital experience, and timely human support. Paul Weiss, Chief Transformation Officer at Regions Bank, doesn’t expect the gap to stop widening on its own. “I don’t see the pace of change that has driven that gap slowing down,” he said. For Dan Massey, Chief Enterprise Operations and Technology Officer at Regions, the starting point is the information banks already hold. “Data is at the heart of that,” he said, referring to helping clients build financial confidence. Closing the gap depends on whether a bank can put that data to work on a client’s behalf. In a recent Tearsheet podcast, Massey, Weiss, and DuVal discussed how this plays out in practice, from core platform investment and AI governance to personalization and payments.
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    34 分
  • What Bluevine learned from $2 billion in mobile check deposits and a growing partner stack
    2026/11/05
    A $2 million general contractor pays subcontractors, invoices clients, issues employee cards, and keeps its own books. Most banks still serve this business the way they serve a consumer, just with a larger balance. Owners fill the gaps by stitching together a dozen or more apps. Digital banks competing for this market are pulling more of these jobs into the banking experience, building some tools themselves and embedding partners for the rest. Bluevine, which began in small business lending, has spent the last six years building a broader suite of banking products around its checking account. On the Tearsheet podcast, Kyle Cooper, Bluevine's SVP and GM of Checking and Payments, said small business owners’ underlying needs have stayed consistent even as the products around them have changed. "Business owners always care about saving themselves a headache, getting more financial value," he said. But the bar for delivering both keeps moving. "We are seeing that expectations are constantly rising from small businesses in terms of the quality of the offering they have in front of them." Cooper walked through how Bluevine decides what to build, what to embed, and what to leave to others, as well as what the company has learned about running a bank without branches.
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    26 分
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